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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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PRA/Barclaycard Court Claim Form***Claim Discontinued***


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pra have their own internal legal dept.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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😏

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 months later...

Good morning just a quick update.

 

The hearing is set for 30th July. The claimant to pay court costs by 2 July.

 

To date no paperwork has been received (CCA & CPR). I have a couple of questions 

 

my colleague is adamant that he does not want to attend court, he would rather come to an agreement. Would it be better for him to come to an arrangement now ?

 

how would he go about doing this ?

(I.e.  offer monthly payments, full & final offer). 

I have read in another thread you can possibly have the hearing in your absence 

(Notice pursuant to rule 27.9 (1) of part 27 CPR)

 

all advice appreciated

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no, if they've no paperwork I can see then discontinuing the claim.

their WS will be interesting reading then!!

don't blink 1st.

 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

Hi there just a quick update.

PRA have paid the court fees as expected.

Still haven’t received any documents for the CCA/CPR.

 

Hearing is for 30 july, typing error on post 31.

so I am preparing a witness statement in response, will get it posted up over the weekend.

 

my colleague is still adamant that he does not want to attend court, here’s hoping PRA discontinue the claim.

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Can always submit a statement and not attend...but its always better to be there...whichever party turns up is on the higher ground....particularly if the other does not.

 

Let me know once the statement is complete and I will draft you a covering letter of absence pursuant to the CPR  

 

Andy 

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Thanks Andy for reply I was going to use this letter from another thread 

 

IN THE  COUNTY COURT AT xxxx

CASE NO: xxxx

BETWEEN PRA GROUP – CLAIMANT AND xxxx – DEFENDANT

 

NOTICE PURSUANT TO RULE 27.9 (1) OF PART 27 CPR

The defendant hereby gives notice that it will not attend the hearing on 30th July 2019 at XXXX  and further gives notice that the defendant has served all documents upon which it relies on the claimant and has filed such documents with the court and hereby requests the court to decide the claim in the absence of the defendant and the defendant confirms it has complied with rule 27.9 (1) (a) and (b).

To: The claimant and to the district judge.

XXXX Served this XXX day of July 2019 by XXXX the defendant.

 

 

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Yes thats the one I drafted on another thread.

We could do with some help from you.

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1ST draft witness statement. all advice appreciated

 

 

 

In The *******County Court

Claim No. *********

Between **********Claimant

and

*************** Defendant

 

 

I am the defendant in this case and make this Witness statement in support of my defence in this claim. The matters set out below are within my own knowledge, except where I indicate to the contrary.

 

1. It is my understanding that the claimant is an Assignee, a buyer of defunct disputed or bad debts, which are bought on mass portfolios at a much reduced cost to the amount claimed ...10p to 15p in the £1 and which the original creditors have already written off as a capital loss and claimed against taxable income. Idem Capital securities issue claims to circumvent and claim the full amount of debt to maximise profit. 

 

2. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchase’s debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party.

 

3. It is accepted that  I have in the past had financial dealings with Barclaycard. That being a Credit card Agreement, of which I have never had a credit limit to the value the claimant purports to be allegedly outstanding. I do not recall the precise details of the agreements but do recall it was on or about the year 2008.

 

4. After seeking advice this led me to check all paperwork I held with creditors, from this I could not find any Credit Agreement relating to the account the claimant is referring to.

 

6. I have therefore sought clarification and requested copies of the agreements from the claimant by way of a section 78 request for the  alleged amount.

 

(EXHIBIT 1)

 

7. A Letter before claim pursuant to Pre Action Protocol was issued by the claimant 02/11/2018. I made a request for the following documents:

 

·         A copy of the Default Notice

·         A copy of the Notice of assignment

·         A complete set of statements detailing exactly how the debt has accrued detailing

·         All transactions

·        Any additional charges applied since the account was terminated

·        Details of all contractual interest added by whom and on what date.

 ·         A statement  of all payments received.

 

The claimant to date has failed to comply to my request.

 

 

(EXHIBIT 2)

 

8. A Section 78 request was sent on 28/01/2018 via royal mail signed for and shows as received 29/01/2018. The claimant has acknowledged the request by letter, but to date has failed to comply to my Section 78 request.

 

9 .On the 17/01/2018 the claimant issued a claim form through the county court business centre. On receipt of the claim form I made a CPR 31.14 request.

 

(EXHIBIT 3)

 

9. A CPR 31.14 request was sent 28/01/2018 via Royal Mail signed for and shows as received 29/01/2018. A Request for the following documents was made:

 

·         A full set of terms & Conditions

·         Notices of sums in arrears under running account credit CCA 2006 sec 86C.

·         Notice of Assignment

·         A Statement of account

 

The claimant to date has failed to comply and disclose any documents.

 

 

Conclusion

 

To date no Default Notice has been produced, no Notices of Sums in arrears have been produced, No Notice of Assignment has ever been received, and to date no statement of account has been produced.

 

The claimant has yet to comply to my Section 78 request with regard to clarity of a valid agreement, as yet I have never received an original or seen a copy of a valid agreement thus remaining in Default and therefore prevented from enforcing the agreement until such time it can comply.

 

The claimant has still yet to comply to my CPR 31.14 request with regard to clarity of any valid default notice issued, as yet I have never received an original or seen a copy of a valid default notice from the claimant.

 

Therefore for the above reasons the claim bought by the claimant is without merit and an abuse of the court process.It would be far gracious and forthright for the claimant to admit that they do not have possession of any valid paperwork and this is an attempt to convince the court that the claimant can disclose the legal valid documents on which its claim relies on.

 

Until such time the claimant can comply and disclose the agreement they refer to within the particulars of this claim they are not entitled while the default continues, to enforce the agreement pursuant to section 78.6 (a) of the Credit Consumer Act 1974.

 

 I believe that the facts stated in the witness statement are true.

 

 

Signed………………………….

Dated……………………………

 

 

 

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·         The Demand/Termination Notice (Notice served under section 76(1) and 98(1) of the CCA 1974.

 

Thats for overdrafts Tbirdo so I have removed it from the above.

 

4. I had been paying regular monthly payments via a debt management company (************) up until xx/xx/2018, I ceased payments once I realised that I was being charged a fee to use they services.

 

Does not require that information your not claiming it is statute barred ... irrelevant ... removed.

 

Just a few typos and misconceptions removed...please check the above now.

 

Andy

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Thank you Andy. 

I am still waiting for their witness statement. Nothing so far.

 

2 copies of witness statements with exhibits ready to post. 

1 to court ( will drop of in person )

1 to PRA 

 

once again thank you Andy for all the assistance & advice 

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DX must have a crystal ball (post 32) 👍👍

 

Notice of discontinuance letter received this morning.

 

So once again a big thank you to everyone who has contributed to this thread, especially Andy & DX. I am sure you have heard all this before but I am going to say it anyway.

With out the help & advice of these 2 gents, I don’t know how far I would have gone in the case. The advice they give is a godsend for the average person who hasn’t got a clue about DCA’s & how they operate, and the full court procedure. I must emphasise to any body else reading this thread PLEASE PLEASE do your own research in the CAG forums as well, this way you will be better equipped to stand a chance against these fleecers.

 

Thank you Andy & DX

 

DONATIONS DONATIONS DONATIONS 

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well no.

it's was pretty obv they were going to do that.

 

the problem, for them, is that the 6200000 T&C etc for barclaycards of the era that most DCA's rockout as being 'the paperwork' ... have lost various DCA's a lot of cases ...as its so widely available on these forums and from DCA filing cabinets ...that anyone can copy and paste 'fake' details into them.

this has put serious doubt upon their authenticity when it comes to presenting them in court to a judge.

 

we wouldn't want a see a dca get told off by a judge for that now would we...

 

 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

:wink: Thread title updated to reflect the outcome.....

 

Well done  Tbirdo and many thanks for your donation :yo:

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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  • AndyOrch changed the title to PRA/Barclaycard Court Claim Form***Claim Discontinued***
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