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Talk Talk Debit - Advice Required Please


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Hi All

 

I've received a letter from Monarch, a debit collection agency, stating that they are pursuing me for a debit of £12 (yes £12!!!) on behalf of an old Talk Talk mobile account I had.

 

I haven't used the mobile number or sim for at least three years.

The sim came free when I joined TT for one of their broadband, TV and phone packages about 6 years ago.

 

I contacted Talk Talk in December by phone and they said that the monthly charge I was liable for had been introduced from July 2017. Unfortunately they had my old email address and they sent notification to that old email address about the new proposed charge.

 

I did contact TT when I changed my email address but apparently my TT mobile account was a separate account and they weren't notified. If I had known that I was now going to be charged for something I no longer used, I would have asked them to cancel the account.

 

The person on the phone at TT was not very helpful or sympathetic after I explained the situation and only offered me a reduced payment of £9.

 

I don't feel that I should have to pay this amount especially as I haven't been using the mobile account for three years and I'm considering ignoring it as it's such a small amount.

 

Do I have to worry about this debt or does anybody know if they will take any further action via small claims court?

 

Any help or advice will be gratefully received.

 

Many thanks

 

Bachingmad

Edited by dx100uk
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It would be amazing if they went to court for this kind of some. I suspect that you can probably ignore it

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Only the OC can put it on your file, but if they do, you can complain, as they would ruin it for the sake of £12

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Who are monarxh client please

They only chase debts..they dont buy debts

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Read their letter s..

Who are their clients?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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