Jump to content


  • Tweets

  • Posts

    • That's great news and thank you for letting us know. I'll amend your thread title. HB
    • Ironically, 2 weeks after no updates the parcel has been located and delivered today!! maybe the Evri system is not as bad as it used to be (for me, at least...). Annoying that I spent 3 hours yesterday brushing up on my consumer legislation, but at least I'm well equipped to handle any more issues going forwards! Apologies to have used up the forum's bandwidth and feel free to mark as "resolved".
    • Hi all. Just posting this for other users to take note of. We ordered some furniture from NCF Living in Hull and subsequently cancelled (before delivery) because of poor customer service. They now want to charge us a cancellation fee. (Fat chance). As a little background, they offer immediate delivery (7 to 10 days) on a lot of their products, because it's already manufactured and sitting in a warehouse somewhere. We ordered such an item. 18.5.24 Order placed and £190 deposit paid on a debit card. (0% finance on balance) about £2,000. Arranged them to hold for later delivery, 'cos we were about to move house. 01.06.24 Went into store after house move to fill in their "change of address" form for delivery. Problem: Finance company needed proof of adress. 02.06.24 Went back to store with Solicitor's letter from conveyance process. 06.06.24 Heard nothing further, so went back to store. The evidence had already been approved, but they hadn't told us.A printout of the file was made with notes at the top for store manager get in touch and arrange delivery. 24 .06.24 After an intervening holiday away, we'd still heard nothing, so went into the store to cancel. We were told that "admin" would be in touch within 14 days about the cancellation... Huh?! Asked for contact details of "admin" so I could call them direct (you should ALWAYS keep control of comms), but were told they had none. Went home and did a very painless chargeback for the £190 deposit. (Thanks Co-operative Bank). 25.06.24 Sooo, the day after cancelling, I get the first contact from them ever, trying to arrange delivery! Short summary of the conversation. Me: I cancelled the order yesterday. NCF: I know. Me: So, you've got a cancellation in front of you, but you're trying to make a delivery..? NCF: Well, if you want to cancel, there's a cancellation charge. Me: What costs have you incurred? NCF: We had to order the furniture. Me: It's "immediate delivery", so it's just sat in your own warehouse. NCF: We had to hold the order until you requested delivery. Me: So, it's stll sitting in your warehouse... What have you lost? NCF: You can't just cancel an order without paying the cancellation fee. Me: I just did... Yesterday. Goodbye. I've now emailed their customer services, confirming the cancellation... We'll wait and see... As a side note, there was a retired gentleman outside the store yesterday, buttonholing customers on their way in, warning them not to buy anything there. Apparently, he'd been parked there every day for 3 weeks. He paid £2,500 for a bed which had numerous faults. He was having problems getting a refund, so set up camp outside, to try and get some action. They have had the police visit him 5 times so far. He just explains that this is a civil dispute and they leave. He also showed me a laughable "banning order" that onsite Security have issued him. He said they were quite friendly and sympathetic when he told them the story and said it would probably take several months to go through any possible Court process to evict him. Anyway, I've referred him here. Don't know whether he'll turn up. I'll post further if NCF start playing games.
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Park Watch/DR+ windscreen PCN - paid them £100 - now they want MORE!! - Castledene shopping centre Peterlee


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1984 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I had been given a PCN by Park Watch / Defence Systems in June for wheels over the line in a parking bay

- £50 going to £100 if appeal fails.

 

I appealed to POPLA, it was rejected so £100 charge stood.

 

I paid £100 in october but they referred my case to Debt Recovery plus because they said the payment was late.

 

The charge is now £160!!

Even though I've paid £100...don't understand.

I've emailed them and spoken to them and they're just bullying me and threatenign court action.

 

I can't sleep with worry but I've paid £100 after being threatened and now they want more!!

Surely this is not right in the eyes of the law???

 

I've seen some other threads about court summons and wondered the outcomes. :-(

Edited by dx100uk
spacing
Link to post
Share on other sites

Please do not think of it as a FINE. It is not. Only a court can fine you!

 

DRP are lowlife debt collectors and work simply on bully boy tactics to weasel money out of you to which they are not entitled.

 

It is a pity that you did not come to the forum before paying the £100 as it is unlikely that you would have needed to pay it. However, you are where you are so take the advice of the experts like ericsbrother who has had years of experience in batting away these demands.

 

Fill out the stickie that Honeybee has posted above, so that the best advice can be given.

 

Read some of the other threads, including the SUCCESSES in the forum stickies in the pale blue section above to give you an idea of how things work.

My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the Heart. Thank you

Link to post
Share on other sites

very simply ignore the pillocks as they know they are in the wrong but as they paid some bandit to send you a late begging letter they now both want cream on top.

 

Next time you get a demand come here before you even think about contacting the parking co, there is a greater than 90% chance their demand is rubbish.

 

As for court action, that would be the best thing for you that could possibly happen as you could then get your money back plus a few hundred quid extra for vexatious litigation costs. they have mugged you once so think they can carry on milking the cash cow. dont contaqct them again and block their phone number/email

Edited by honeybee13
Paras
Link to post
Share on other sites

go do a chargeback via your banks phoneline

GET THAT MONEYBACK!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

thread title updated

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Shouldnt have paid anything. They wont do anything apart from send a DCA after you. The land they work on has no planning permission, the signage is garbage, and they have no authority to issue charges anyway.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Could you give us the information requested in the forum sticky please? It will help the guys to advise you.

 

 

 

HB

 

Hi HB

 

Thank you for reply - DRP Ltd contacted me on Friday and send they were handing it over to their legal team.

 

This occurred on June 22nd 2018. I appealed to Park Watch / Defence Systems and this was denied. Then I appealed to POPLA which was also denied.

 

I have not received NTK letter. I was parked at Castledene shopping centre. I parked for 15 minutes!! It's a free car park.

 

I would love to get my £100! I hope I've provided enough details. Let me know if this is enough. Thank you.

Link to post
Share on other sites

click the link in post 3

 

copy and paste the questions to a new msg box here

answer each question at its end.

 

WHEN did you pay this £100 and was it by giving them your debit card number over the phone?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi All

 

Thanks for the replies....I'm just new to this site and really appreciate your help and advice!

 

Was going to send Park Watch a letter asking them to contact DRP telling them I've paid £100 already.

 

Is it worth sending letter for my records? In case, they tried to take me to court. I'm scared about getting CCJ and that it damages my credit ratings.

 

It's a disgrace that I've paid £100 for parking my wheels over a white line!!! :evil:

Link to post
Share on other sites

For a windscreen ticket (Notice To Driver) please answer the following questions....

 

1 The date of infringement? 22/6/2018

 

2 Have you yet appealed to the parking company yet? [Y/N?] Yes appealed to Park Watch and rejected (PDF attached) and then POPLA and was rejected.

 

if you have then please post up whatever you sent and how you sent it and the date you sent it,

suitably redacted. [as a PDF- follow the upload guide

 

has there been a response?

please post it up as well, suitably redacted. [as a PDF- follow the upload guide]

 

If you haven't appealed yet - ,.........

 

have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] Not received.

what date is on it

Did the NTK provide photographic evidence? Photos are provided on line at Park Watch.

 

3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] No - the PCN says the charge has been lawfully issues and the collection procedure will be processed in accordance with the administration of justice act 1970.

 

4 If you appealed after receiving the NTK,

did the parking company give you any information regarding the further appeals process?

[it is well known that parking companies will reject any appeal whatever the circumstances]

 

5 Who is the parking company? Park Watch a division of Defence Systems.

 

6. where exactly [Carpark name and town] did you park? Castledene shopping centre Peterlee

I paid £100 by cheque and I have provided DRP with proof of payment.

 

Surely if they issue a PCN for £100 and I've paid £100 this would stop the process.

Offer and acceptance law???

Park watch reject claim 858050.pdf

Edited by dx100uk
merge
Link to post
Share on other sites

I dont think park watch do court. If they do its rare. THey operate out of a tiny office down the road from me. and the land they claim they cover from doesnt have the right permissions, signage etc .

 

Also. Check their website.

 

Appeals will NOT be considered for the following reasons:

Your parking ticket/Blue Badge fell down/was blown off the dashboard/on the seat etc.

Your parking ticket/Blue Badge was not displayed clearly, face up, on the dashboard of your vehicle

You forgot to display your parking ticket/Blue Badge

You went to get some change

You did not know it was a Pay & Display car park

You were only a few minutes overdue

You only stopped for a few minutes

 

yeah. They have zero chance of winning in court.

 

And when i say office, i mean house that they run a couple businesses from. Thats why they only put a PO box on their website.

Edited by dx100uk
merge

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

WHEN did you send the cheque and to whom?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I paid £100 in october ..post 1..

 

to late now to cancel the cheque I feel

think you are just going to have to write off that free money you gave them.

 

pers i'd now simply ignore them all

until or unless you get a letter of/before claim' from one of their paper only fake/tame solicitors

 

if you do

comeback here.

block phone numbers and email addresses too

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Thank you for the advice and information.

 

I'm gutted I paid £100 to Park Watch!

 

DRP Ltd are still pursuing £160 though and said they were referring the case to their legal team. Even though I've sent proof of payment 5 times to their email, that they told me to send the info to.

 

Will keep you updated.

 

Big thanks:-)

Link to post
Share on other sites

Ignore them. Stop sending proof etc. Theyre ran by the same people so they do not care one bit. They just want money. Block the emails, and ignore everything except a letter of claim or an actual claim.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

just stop all comms and block and bounced their emails back now.

 

you should NEVER communicate about debts via email.

 

dr+ are a DCA - a DCA is NOT A BAILIFF

and have ZERO legal powers.

 

 

do as post 16

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

DR+ dont have a legal team for starters,

stop trying to resolve this,

they are a bunch of crooks so you wont get any joy.

 

They cant go anywhere near a court and the more they write to you the more it costs them for nothing in return.

Block their email and phone.

 

If you want, try complaining to the BPA of which they are members and see what they say, we could do with a laugh.

Edited by dx100uk
spacing
Link to post
Share on other sites

today, I've received another letter from Zenith Collections....another PO Box 292.

They are requesting £160!!

These are really taking the pee. :evil:

 

More threatening of court action....

Edited by dx100uk
merge
Link to post
Share on other sites

Ignore. Them.

 

They have to send a PaP letter if theyre serious about court. Which you can shut down fast.

 

If they send a court claim, you can shut that down fast as well.

 

Stop Worrying. They dont care about the law or regulation. They will say and do anything to get people to pay. remember, theyre just low life cowboy clampers who found a new way to con money from people. Especially park watch, which is ran by a guy from his house.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

already explained what to do in post 16.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...