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    • Thanks for letting us know about this. I'm afraid that this website is mainly bad news about companies so it's very refreshing and very decent for someone to come along and to give praise where praise is due. How about a link to their website?
    • Having a little additional think about this, I think that your interests are best protected in the following way: You inform the seller that you are obtaining the quotes which I have referred to above. Having received the quotes, you then inform them that you are proposing to have the work carried out at XXX garage and that you will expect that the seller will reimburse you for the costs and associated expenses. You can tell them though that you understand that they may want to control the work being done to the car and so you are willing to allow them to do it but as the fault has manifested itself at this point and that it is clear that the problem is their responsibility, if they wish to carry the work out themselves then they will have to organise the collection vehicle and the delivery of it to you once the work is completed. Of course this will be very expensive for them and they will either fail to respond or they will refuse. Whatever their reaction, you would then go on to say that as they have failed to respond/declined the invitation to carry out the repairs themselves, that you are now going to your preferred garage – one of the two quotations which you have supplied – and you will have the vehicle repaired there. You are giving them an opportunity to comment. I think that if you use this approach, then you will be able to demonstrate very clearly that they had a choice and therefore they will be unable to disassociate themselves from the repairs which are eventually carried out at your chosen repairer. Even though this exchange of correspondence may mean that it will take a week or so longer to have your repairs carried out, I think you should do this in order to protect yourself in the best way possible
    • Please name the dealer   I would start off by sending them a letter of rejection seeing as you are within the 30 days. This doesn't mean that you have to reject it but it reserves your position. Secondly, on the basis of what you say, I don't think that you need necessary to find the cheapest place. You should be looking at the best quality that you can find. I think the best thing to do would be to get to competing quotations for the work you propose to have carried out – and not necessarily at the cheapest place, but a couple of proper reputable garages – authorised for that kind of vehicle. Inform the dealer as to what you are doing and providing with copies of the estimates for the work before you put it in hand. Give them five days to object or to make other comments. Make it clear to them that once the work is carried out that you will be looking to them to reimburse you. Of course you are opening a can of worms here because if you get some further problems – more serious – you may find that the dealer is starting to say that because you have carried out your own work so your own repairer on the car, they cannot now say that any defects were inherent in the purchase – and that they may have been introduced by 1/3 party repairer. I'm afraid that you have certainly fallen into a trap of buying a car a long distance away from where you live. We find that people often tend to do that because they think the car they have found is the only one in the world for them. They forget to factor in the difficulties that they will be if there are defects – particularly if the car stopped altogether – the cost of transportation to the dealer, the cost of having to travel up and down the country to collect the car – and of course these difficulties could emerge several times through the initial years of your ownership of the vehicle if you are relying on your statutory rights and expect the dealer to meet those obligations. Furthermore, if you have to bring a court action against them you are now dealing with multijurisdictional claims – suing out of Scotland against the defendant in England and that adds to the complications. It's too late for you to do anything about this – unless you actually decide to reject the vehicle – but at the very least, other people who come across this thread may get some benefit from these comments. I think it's important for you to get the best quality repair you can and to make sure that the dealer is aware of what you are doing so that if later on they try to deny responsibility for further defects, that you will be able to show that they were fully appraised of what you are doing and they will have less room to manoeuvre themselves out of their statutory obligations. I'm afraid that purchasing a car from one dealer and then having it repaired by another service provider, brings into the same kinds of difficulties that somebody who purchases a central heating boiler from one supplier and then has it installed by a different supplier find themselves in. When things go wrong, the seller blames the installer. The installer blames the seller – and you, the customer, are piggy in the middle. Not a good place to be. I notice that you are doing things on the telephone. Big Fail! Read our customer services guide. In your situation you should be extremely careful to make sure that you have got a record of everything and a full paper trail
    • What information do DVLA need for a provisional licence ?   Think the ID issue needs to be looked at a bit more. Surely you have birth certificate, school information, Doctors records. School and Doctors should provide a letter to help with ID.                
    • Amex as with any creditor must help you the FOS should go with you and make them remove all interest charged from the very 1st time of asking for help. the FCA regulations actually almost dictate it, they most certainly clearly state that if the are FCA registered they must help.   it's very telling they have no marked your credit file....almost as if they know they are wrong. it's also telling that an irresponsible lending complaint might well be in order hear too, they can just keep upping the credit limit without checking you can pay. and ofcourse covid plays its part here and they've already admitted as they allowed payments holidays until october in line with the rest of the industry and they should be continuing that. you problem is you keep using the phone, no paperwork no record of things discussed. i'd get an SAR off to them. and get the comms/account log and all the statements from day one and go nail them.
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Cpm/BW windscreen pcns - BW PAP LOC Now Claimform - (residential car park) The citrus Building, Maderia road, Bournemouth ***Claim Dismissed with Costs***


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Hi All,

Need a little advice as to where i stand and how to proceed.

 

Myself and my partner moved into a new flat in July 2018 where the car park is managed by these clowns.

We are one of about 10 who are fortunate enough to have a very big parking space where two cars can be parked back to back.

We questioned this in the viewing and was told this was acceptable.

 

The issues with countrywide parking started about a month after we moved in where we got a ticket on one of our cars for being parked incorrectly.

This was appealed and of course, lost.

It was then appealed to IAS and of course, lost.

Since then we have taken the advice on here and i'm hoping that the letter received yesterday from BW legal titled Letter before claim is now the last from these cowboys

 

The main issue i have is that since then, we have received multiple tickets on our vehicles (about 5 i believe) for the reason of "double parking".

Thankfully, i have a copy of a letter from these cowboys that was sent to all residents before we moved in specifically highlighting that double parking was allowed in these spaces.

This was thrown back at them during one of the appeals and yesterday we have received the appeal rejection saying that the block management have changed their mind, only single vehicles can now park in these spaces and that my appeal has been rejected on this matter (first i knew of this change of ruling).

 

Firstly, where do i stand with appealing these and going forwards?

One of the main reasons we moved in here was because it had the benefit of space to park two vehicles.

There is no road parking around here that isn't charged so thats not really an option.

 

I don't want to keep getting these PCNs.

i know that CPM have never taken someone to court but i do not want to end up in a situation where they take us to court to make an example seeing as we will probably have a substantial amount of these by the time our lease is up!

 

As expected, the appeal responses from them are pathetic, don't actually address the points i'm making and are going against their own signage and terms but i'm now starting to use a substantial amount of time dealing with these and whilst i'm taking great pleasure in wasting their time and money, id rather not have to!

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I would not be letting them off the hook    dx  

Let them spout and don't tell them that you have recorded the call until its nearly ended and you have said you are logging date and time of all calls as they are in breach of the Protection from Hara

Ah ok - fair enough.   You need to use your appeal transcript against them when making the argument about there being no term which forbids double parking, as they pretty much imply that non

https://www.consumeractiongroup.co.uk/forum/showthread.php?462118-Have-you-received-a-Parking-Ticket

 

for the one you have the LOC for please

 

and scan up the NTK and your appeal.

 

they cant overrule supremacy of contract you have either.

 

theres a snotty letter in a thread here today you can send BW

just look in the threads below yours

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Firstly, don't appeal any more, as you can see it's a waste of time, and can even be counterproductive in that you could end up naming yourself as the driver, or by accepting their get-rich-quick scheme procedures as legit they can feel encouraged to go after your thinking you'll cough up.

 

The experts here normally advise replying to a proper letter before claim as it can be the start of legal proceedings. Can you scan & upload it (obviously after removing your personal details)?

 

However, don't worry, if they were stupid enough to take you to court they would get a good kicking off you & the judge, you probably have supremacy of contract and you certainly have a written agreement from them for double parking!

We could do with some help from you.

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Thanks for your help

Below is the letter of claim. Unfortunately we do not have the NTK anymore

 

1 The date of infringement? 12/07/18

 

2 Have you yet appealed to the parking company yet? [Y/N?] Yes

 

if you have then please post up whatever you sent and how you sent it and the date you sent it,

suitably redacted. Yes - https://www.dropbox.com/s/vuvha294jl2bb36/Appeal.pdf?dl=0

 

has there been a response?

please post it up as well, suitably redacted. - https://www.dropbox.com/s/vuvha294jl2bb36/Appeal.pdf?dl=0

 

have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days]

what date is on it - Unsure, NTK now missing

Did the NTK provide photographic evidence? - yes

 

3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] - Unsure

 

4 If you appealed after receiving the NTK,

did the parking company give you any information regarding the further appeals process?

[it is well known that parking companies will reject any appeal whatever the circumstances] - Yes, referred to IAS who also rejected the appeal

 

5 Who is the parking company? - Countrywide Parking Management

 

6. where exactly [Carpark name and town] did you park? - (residential car park) The citrus Building, Maderia road, Bournemouth

......................... ….

Appeal.pdf

 

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As it's a proper letter of claim you need to reply to BW Legal. Just give them a load of abuse and mention you have both supremacy of contract and written agreement from their clients to park as you did, but if they want a good kicking in court then, hey, bring it on.

 

Copy your letter to CPM too - I'm sure BW Legal would love court action even though their clients would lose, it'd be extra dosh for them.

 

CPM seem particularly nasty pieces of work, being abusive about you during the appeals procedure and calling you pathetic - time to send them scurrying back under their stone with their underpants soiled.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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I will openly admit here i'm useless at writing these sorts of things so please do pick holes. Also, can i email this or does it have to be sent by post?

 

 

BW Legal

Reference: PCN/XXXXXXXX

 

Dear Sirs,

Thank you for your letter of claim dated 19th December 2018 regarding being “parked outside of marked bay”. It certainly gave us something to laugh about!

 

I am writing to inform you that I have no intention whatsoever in paying your fictitious invoice and I welcome seeing yourselves and Simon in court.

 

I’m sure you are aware that your initial legal costs aren’t worth the paper they are written on and to date, you have still failed to create liability.

 

I hope this will be the last waste of paper I see from yourselves however, if not I am more than happy to defend this matter in court. I would also like to make you aware that I intend on raising a counterclaim should this reach court for damages.

 

Kindest Regards,

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Looks good to me! How about adding after your second paragraph "If you had been arsed to do the tiniest bit of due diligence, you would have seen that not only does the driver enjoy supremacy of contract but to put the icing on the cake has a written agreement from your clients to park as they did". And right at the end "Obviously I will request full costs due to unreasonable behaviour (Civil Procedure Rule 27.14(2)(g))".

 

And copy the letter to CPM.

 

Don't use e-mail, use snail mail and get a free certificate of posting at the post office.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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BW Legal

Reference: PCN/XXXXXXXX

 

Dear Sirs,

Thank you for your letter of claimicon dated 19th December 2018 regarding being “parked outside of marked bay”. It certainly gave us something to laugh about!

 

I am writing to inform you that I have no intention whatsoever in paying your fictitious invoice and I welcome seeing yourselves and Simon in court.

 

I’m sure you are aware that your initial legal costs aren’t worth the paper they are written on and to date, you have still failed to create liability.

 

I hope this will be the last waste of paper I see from yourselves however, if not I am more than happy to defend this matter in court. I would also like to make you aware that I intend on raising a counterclaim should this reach court for damages.

 

If you had been bothered to do the tiniest bit of due diligence, you would have seen that not only does the driver enjoy supremacy of contract but to put the icing on the cake has a written agreement from your clients to park as they did". And right at the end "Obviously I will request full costs due to unreasonable behaviour (Civil Procedure Rule 27.14(2)(g))

 

 

Done, Will be sent! Thanks for your help

 

Following on from my recent thread about being bombarded with PCNs from CPM in my own parking space (thought it would be best to start a new thread), i wanted some advice on 2 tickets that i have had to appeal...or at least tried to

 

On their website and the windscreen PCN, they offer two ways of appealing a parking ticket

Online using their portal and by post.

 

The IPC code of practice clearly states that "You must not require the motorist or keeper to submit a stamped-addressedenvelope as a pre-requisite for an appeal.".

They also state on their website that any appeals by email will not be accepted under any circumstance.

Therefore this has forced me to appeal in only one way, by post which is clearly not free.

I have emailed them with an appeal which i know will be ignored but where do i go from here?

 

I have evidence of their website not accepting the appeal and whilst id like to make things as difficult as possible for them, i feel a complaint to the IPC would be absolutely pointless?

Edited by dx100uk
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Why do you want to appeal? It will.be completely pointless and total waste of effort.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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If it's leased then the company who owns the car needs to nam you as the driver. But then you lose pofa protection.

 

What does your contract say about private car park charges.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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How long has that been the case?

when I worked for my old company and I have a parking charge, I would directly identify myself to the parking firm as being in charge of the vehicle st the time and they were quite happy to deal with me.

 

My reasoning behind that is that most lease company charge a fee to deal with parking tickets.

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I've merged the threads

better to keep them all under one.

 

you don't need to appeal anything.

 

just send the BW legal letter by ROYAL MAIL.

 

let the rest run.

 

a lease company should not be blindly paying a speculative invoice

it not in the contract you signed up too.

 

dx

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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send who?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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This is why I started a second thread. I fear it may get a little confusing now

 

With regards to the two tickets that I have just received but can’t appeal due to their website not working, do I just write to them and tell them I was in charge of the vehicle and to send all corresponding to me? It’s a lease vehicle.

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Could you give me some idea as to what needs removing? I’d appreciate any comments.

 

See bits marked as red below.

 

Dear Sirs,

Thank you for your letter of claimicon dated 19th December 2018 regarding being “parked outside of marked bay”. It certainly gave us something to laugh about!

 

I am writing to inform you that I have no intention whatsoever in paying your fictitious invoice and I welcome seeing yourselves and Simon in court.

 

I’m sure you are aware that your initial legal costs aren’t worth the paper they are written on and to date, you have still failed to create liability.

 

I hope this will be the last waste of paper I see from yourselves however, if not I am more than happy to defend this matter in court. I would also like to make you aware that I intend on raising a counterclaim should this reach court for damages.

 

If you had been bothered to do the tiniest bit of due diligence, you would have seen that not only does the driver enjoy supremacy of contract but to put the icing on the cake has a written agreement from your clients to park as they did". And right at the end "Obviously I will request full costs due to unreasonable behaviour (Civil Procedureicon Rule 27.14(2)(g))

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DO NOT send the PPC a letter saying you were the driver. You lose your pofa protection and make it stupidly easy for them to get money from you.

 

You may think youre doing the right thing, but youre not.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Surely it depends on my wording?

I was not going to expose myself as the driver as that would be silly but surely if I was the hirer of the vehicle from the lease company then I could ask them to contact me based on that?

That was the vibe I got from reading parking cowboys

 

Alternatively, their office is about 100yds from my house so I could just pop down there to give them the letter by hand :)

Edited by dx100uk
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Another little bit of red

(Civil Procedureicon Rule 27.14(2)(g))

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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if you copy and paste from the forum the black links add ICON to each of them

 

as for all the tickets.

are they for the same car in the same car park as the one with the PAP letter of claim?

if so why involve the lease company when the PAP etc all came straight to you?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • Andyorch changed the title to Cpm/BW windscreen pcns - BW PAP LOC Now Claimform - (residential car park) The citrus Building, Maderia road, Bournemouth ***Claim Dismissed with Costs***
  • dx100uk changed the title to Cpm/BW windscreen pcns - BW PAP LOC Now Claimform - (residential car park) The citrus Building, Maderia road, Bournemouth
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