it is a private run family company
she died unexpectedly so there was no will etc, I had been previously trying while she was alive to come to some sort of agreement but after a while they just ignored my emails
I haven't informed them yet of her death
there is no correspondence at all between my mother and themselves, she was one that did not like to make a fuss
Also, are you able to get hold of your mother's own bank records which would show the money paid out to the company and then show over a period of years that no money had been paid back to that account?
Please will you tell us which company are dealing with.
If you are the administrator of the estate then I would start off by sending them an SAR. If you have not informed them of the fact that she is now deceased, then I would suggest that you send an SAR in her name and apparently signed by her in order to avoid any complicating factors.
It is certainly going to be difficult to get the money back after so long. However, did she take any action at all to get the money back? Is there any trace of any correspondence between them?
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