I won on a scratchcard

[Argyll]

A few months ago I ordered some Fischer rawlplugs online. Inside there was a scratch card which I won and called the company to claim my prize. They said someone would contact me but several phone calls later and several promises later and I still haven't received any call to tell me what I've won.

 

Can I take action? If so how do I contact?

[honeybee13]

If you still have the scratch card, can you scan up a copy without any serial number please?

 

HB

[king12345]

What did you win and who was the competition promoter?

There should be t&c on the scratch card or a link to check them.

I wouldn't be surprised if they say that prices are limited and only a certain number can be claimed, so they can simply say that they run out.

[Argyll]

Sure.

[BankFodder]

Well there's a very subtle clue on the face of the scratchcard as to who to telephone.

 

The second clue is that they describe themselves as "marketing". Be aware of a sales [email protected]

[BankFodder]

Sorry, I suddenly realise that you've already called them.

 

I've run out of ideas

[king12345]

I see the Fischer logo endorsing this scratch card.

Did you contact them?

[silverfox1961]

On their web page is a twitter link. May be worth trying to contact them there as nobody wants to air their dirty laundry in public.

 

Is there any information on the back of the card?

[renegadeimp]

Ive seen that before. You havent actually won anything. Call the number, enter the code and it gives you a large run down of things you might have won, to end on something really crappy. When the prizes run out ( They likely get thousands of people contacting them, and there may be 2 or 3 prizes total, they just fob you off. As said, its just a marketing ploy.

 

There were prizes, but very few of them so they can get it past the regulators by stating there were prizes, and the key word on the card " chance to win". Thats why it doesnt actually tell you what youve won.

[dx100uk]

been around for [email protected] totally to gander marketing info