Jump to content


  • Tweets

  • Posts

    • Bit of a strange one but here goes, my brother split with an ex wife and was kind of sofa surfing but I let him use our address for post. She took him to court over the house, possessions Etc and I’m 99% sure she has won this. Letters come now and then and I hand them over to him not really asking any questions or for a forwarding address as he just says he’s staying with friends still till he house sells.  we’re in the process of moving house anyway I’m just wondering will this have any impact on anything? Would the ccj show up on land searches or anything like that? I understand it isn’t the best situation and I have repeatedly asked him to find somewhere else for them to go but they keep coming, and I have thought about just putting no longer at this address and returning but it’s a difficult situation as it is still family and don’t want to make it all worse.    thanks
    • hi BankFodder, I  actually  thought the same as looking at the email address for one!  Also  license has  gone up!  Is it worth me informing  the real tv licensing  about this?   Thank you    Sandy  
    • https://www.independent.co.uk/news/uk/politics/coronavirus-latest-uk-matt-hancock-asymptomatic-spread-sage-guidance-infections-b519138.html Matt Hancock ‘regrets’ not knowing asymptomatic people can spread disease despite Sage warning Strange that current policies like not testing unless symptomatic still seem to 'rely' on that then
    • I'm very sorry that you haven't had a full response to this so far. I'm afraid this looks as if it may be outside our experience. You should monitor this thread over the next few days – and hopefully somebody will either give you the answer or refer you to the correct source of help. I'm wondering whether you have got an experienced family lawyer knew that you could go to. They may well offer some initial advice free of charge. I wonder if you have a law centre not too far away. I suppose that you could try citizens advice – although I can imagine that this is outside their experience as well but on the other hand they may be able to refer you on.  
    • It's a scam email. You should bin it. Don't click any links and don't give any personal information. I dare say that if you hover over the purple update button you will find a pop-up with a link address which has nothing to do with TV licensing. Let us know. Simply hover your mouse over that link and see what pops up. Anyway it's a scam
  • Our picks

    • @curryspcworld @TeamKnowhowUK - Samsung 75 8K TV - completely broken by Currys. https://www.consumeractiongroup.co.uk/topic/426151-samsung-75-8k-tv-completely-broken-by-currys/&do=findComment&comment=5069075
      • 4 replies
    • @skinnyfoodco Skinny Foods. https://www.consumeractiongroup.co.uk/topic/426130-skinny-foods/&do=findComment&comment=5068996
      • 8 replies
    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
      • 29 replies

Rockdoor Warranty


Please note that this topic has not had any new posts for the last 652 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi all,

 

 

A couple of years ago now, I purchased a Rockdoor (Front Door) via a installer recommended on Rockdoors website.

 

 

The door cost well over £1000.

 

 

After about 6 months the sash failed and was reported to the installer straight away, a few months later it was swapped with a new one. Great service.

 

 

A couple of months later it happened again - the installer said, "Yes, the black doors do often fail, lets try another one". A few months later a new door was installed again.

 

 

Now its failing again, after another few months. The installer who Rockdoor / GAP directed me too is not responding to email or calls and his website is down... not looking good.

 

 

Rockdoor / GAP don't want to know, they say the Guarantee is only as good as the installer, it's none transferable, and gets cancelled when an installer is no longer trading.

 

 

Rockdoor website says they have a 10 year Guarantee, but also clearly say "Guarantee with GAP’s customer, not homeowners or installer (if the installer is a third party)."

 

Where does this leave me - I am guessing I have no rights here at all now.

 

I paid via Bank Transfer.... :|

Link to post
Share on other sites

guarantees are not with the installer, but are totally worthless anyway.

 

go after the seller under cra, its outside 6mts so you'll have to include evident of failure along with the history of the above

please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s -  would collapse overnight.

 

DCA's view debtors as suckers, marks and mugs - that's why they will never tell you they are not bailiffs and have absolutely zero legal powers on any debt.

 

 

Link to post
Share on other sites

I paid the installer directly to his company, Rockfit.

 

I have however just found out, via google, the owner of the company that installed my door is also a director of Rockdoor.

 

The company is still listed as active, would it be best to write to Rockfit (installer), copying in Rockdoor (supplier), stating the facts and stating LBA asking for the door to be replaced or refunded?

 

Many thanks

Rob

Link to post
Share on other sites

not yet no

save LBA

write to him at both address quoting consumer rights act

please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s -  would collapse overnight.

 

DCA's view debtors as suckers, marks and mugs - that's why they will never tell you they are not bailiffs and have absolutely zero legal powers on any debt.

 

 

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...