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    • I thought that as it was an eviction, court order etc that it was recorded, I ask as its asked on new tenancy applications if the applicant or anyone moving with them has been evicted in the last 7 years, and some councils will not re-home anyone or anyone that has a person moving with them if they have been evicted in the last 7  years.  So am wondering if that's because after 7 years the eviction isn't on record. As is an old debt dropping off records after 6 years.   Trying to get a reduced payment on the balance of old rent arrears to get it paid off asap but the old landlord is threatening it will affect any future applications for housing if this is achieved.  If we could borrow the full amount we would and get rid of it, but we cant.  The old landlord will never again be a landlord to us but its just if the bad experience with them will affect us in the future if we get a reduced amount and shake them off now.
    • i thank you for advice Bankfodder,  im sorry you or your team are to busy to correct my mistakes but given the fact that i have physical & mental impairments  and  only recently begun learning how to use a computer and the internet  i thought i was doing okay but obviously not, word of advice for you stop and think before you judge in the future and stop being so patronising, REGARDS.
    • Hi -    I have been having trouble receiving any compensation (or even any engagement) from a parcel I sent via MyHermes/Packlink.   I'll relate the story via a time-line:   19/01/2020 Sold item on ebay. Item details as follows: Jane Matrix Light 2 - Multifunction Infant Car Seat. Boxed and as new - Value £100.   20/01/2020 Looking into posting the item I see that ebay now offer a complete service whereby you can pay and print packing labels, etc. They allow option to Choose Courier so I did so and selected MyHermes. Paid for postage, printed label and arranged pick up by local courier. Postage costs £7.39 and insurance paid for.   22/01/2020 Courier picked up parcel and gave me tracking number. Check tracking daily from this point on.   27/01/2020 First mention of any trouble on tracking info: "We're not able to deliver your parcel to the address we have. Please get in touch so we can get it back on its way to you."   28/01/2020 Ring Hermes customer services. Confirm recipient address details etc. They say they'll attempt redeliver.   30/01/2020 Parcel has still not arrived so ring customer services again. They admit parcel misplaced but that they'll do a "depot sweep". This is unsuccessful so they direct me to filling out claim forms. It then emerges that Hermes are not accepting that it is them that I'm dealing with and direct me towards a company called "Pack Link". This is literally the first time I have heard of them, I do not remember seeing anything relating to them when paying and booking postage. However, I go do the route of filling out their forms etc.        From this point until today, I have been in touch with Packlink approximately every day. They keep replying to me that they need some kind of new proof of purchase/proof of value etc (screengrabs and the like) but despite complying with requests throughout they always say something like "that screengrab is too small" or "it's blurry". I have been meticulous in providing them with multiple proofs and multiple formats (even painstakingly making pdfs and word docs with very clearly visible information) but they still reply that they need other proof. They have now stopped responding altogether.    If I then take the complain to Hermes, they completely brush it off and tell me that my contract is with Packlink. I note that Packlink are based in Spain, making it near impossible to pursue any kind of grievance procedure with them.     Does anyone please have any advice as to this matter? Is it worth me taking Hermes to the Small Claims Court, or would that likely be brushed off due to "contract being with Packlink"?   I would be immensely grateful for any help and advice - as it stands at the moment I am £107 out of pocket as, out of decency, I have refunded the party that purchased the item. My complaint seems to be on standstill so I am at a loss of what to do now.     Thankyou in advance,          
    • don't think it is recorded anywhere other than with the lender.?   dx    
    • So we have two data breaches. Firstly they failed to comply with the statutory deadline – relatively minor – but distressing all the same if you don't know where you stand. Secondly they have committed a far more serious data breach by sending your data to 1/3 party address. It's only by chance that your personal data didn't fall into the hands of a stranger. This itself could be distressing When did you first tell them about your address change? Do you have evidence?
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Fitness club claiming we signed up to a long-term contract, now being chased by debt-collection.

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My girlfriend and I went along to a trial session at a local fitness centre we had been told about.

After the session, we sat down in the café and received a free (freshly ground) coffee as we discussed joining permanently with the trainer.

The conversation was brief, 5 mins max.


It involved an iPad on which she showed us the booking app they use and details of the different memberships.

We opted for the couples membership at £88.20 per month (endorphin levels were sky high so this sounded like a great deal at the time) plus we get some free gear and a club-branded item of clothing of our choice, each.


The club was only a few weeks old at the time, and it seemed like the trainer who was signing us up didn't know exactly how to navigate the sign-up procedure, but we got there in the end. We handed over personal details and my girlfriend gave her bank details for the direct debit to be taken out each month.

We immediately had to pay a pro-rata fee of £67.62 for the first month (September), oh and a joining fee of £50 (!?).


A few weeks later and reality hit, we were never going to get our moneys worth from this club and had only been a handful of times in the first couple of months (lets just blame it on our 'busy' lifestyle)


We paid again at the beginning October but then my girlfriend finally rang up to cancel.

This is when she gets told that actually she can't cancel the membership as (duh) we signed up to a 6-month contract.

Instead, they suggested that 'we had joined for a reason why don't we just pop down and give it another go'.


My girlfriend expressed her surprise at the fact that we were committed to anything, to which they told her all of the details were in her contract.

She went on to ask for a copy of this contract, that she had never seen before.


They did email her a copy of a black and white contract, which was filled in with her details and with all of the terms and conditions.

It included our joining date and commitment period end date.


At the bottom, there is an Application Declaration section, with signature boxes which were (obviously) blank, because this was the first time either of us had seen this contract.

Page 2, there was a physical activity readiness questionnaire (blank with empty signature box)

Page 3 was a copy of her direct debit (blank with empty signature boxes)


She informed the club that she was cancelling her direct debit as these contracts they had sent were quite clearly unsigned by herself, and that she was never informed and/or agreed to the long-term contract. They never acknowledged this email.


Fast forward a couple of months and she receives an email from a debt collection agency after a payment of £610.26.

She rang this agency and told them the whole story.

They agreed to put everything on hold and contact the club.


The next day, she receives an email from the agency stating that they had contacted the club and they had been advised by their client, that we set up our membership via a tablet they handed to us, that we had agreed to tick and had agreed the terms and conditions in order to proceed.

And that they had no written confirmation of us wishing to cancel our membership (bull****)


Therefore they look forward to our payment (of which late fees had been added)

Their t&c's actually say they may charge a fee of no more than £15 for failed direct debit payments and any unpaid fees referred to a debt collection agency will be subject to a charge of no more than £30?

But that's besides the point.


We/my gf were never told about the commitment period, and never signed anything.

They sent us a copy of a completely blank contract.


We're only 24/25 and have no experience of anything like this, do we just ride it out?

Could we be caught out somewhere along the line, even with them having no signature?

We've watched hours of Can't pay we'll take it away, should we expect to see ourselves on Channel 5 next year?


Thanks in advance for any help.

P.S. We never received our t-shirts.

Edited by dx100uk

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Have a read of other threads here. Your experience is the same as those. It's nothing to worry aboit

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..



If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks


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Hi TC and welcome to CAG


Please confirm the name of the gym and of the collection company.


Don't expect to be on Channel 5 TV any time soon. In our considerable experience over many years, we've seen only one case go to court and that was dropped like a hot potato as soon as the claim was defended.


Don't respond to the collection demands by phone or any other means for now.



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Bailiffs only come AFTER you lose a court case

you fail to pay it in 28days

the court allows them to be used.


and as gyms don't do court...as slick says - nothing to worry about



they have

ZERO legal powers

safe to totally ignore



please don't hit Quote...just type we know what we said earlier..


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