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    • Hi welcome to the Forum.  If a PCN is sent out late ie after the 12th day of the alleged offence, the charge cannot then be transferred from the driver to the keeper.T he PCN is deemed to have arrived two days after dispatch so in your case, unless you can prove that Nexus sent the PCN several days after they claim you have very little chance of winning that argument. All is not lost since the majority of PCNs sent out are very poorly worded so that yet again the keeper is not liable to pay the charge, only the driver is now liable. If you post up the PCN, front and back we will be able to confirm whether it is compliant or not. Even if it is ok, there are lots of other reasons why it is not necessary to pay those rogues. 
    • Hi I received a Parking Charge letter to keeper on Monday 15/04/24, the 17th day after the alleged incident. My understanding is that this is outside the window for notifying. The issue date was 08/04/2024 which should have been in good time for it to have arrived within the notice period but in fact it actually arrived at lunchtime on the 15th. Do I have to prove when it arrived  (and if so how can I do that?) or is the onus on them to prove it was delivered in time? All I can find is that delivery is assumed to be on the second working day after issue which would have been Weds 10//04/24 but it was actually delivered 5 days later than that (thank you Royal Mail!). My husband was present when it arrived - is a family member witness considered sufficient proof? 1 Date of the infringement  arr 28/03/24 21:00, dep 29/03/24 01.27 2 Date on the NTK  08/04/2024 (Date of Issue) 3 Date received Monday 15/04/24 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012?  Yes 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] No    Have you had a response?  n/a 7 Who is the parking company? GroupNexus 8. Where exactly [carpark name and town] Petrol Station Roadchef Tibshelf South DE55 5T 'operating in accordance with the BPA's Code of Practice'  
    • lookinforinfo - many thanks for your reply. It would be very interesting to get the letter of discontinuance. The court receptionist said that the county court was in Gloucester 'today' so that makes me think that some days it is in Gloucester and some days its in Cheltenham, it was maybe changed by the courts and i was never informed, who knows if DCBL were or not. My costs were a gallon of petrol and £3.40 for parking. I certainly don't want to end up in court again that's for sure but never say never lol. Its utterly disgusting the way these crooks can legally treat motorists but that's the uk for you. I'm originally from Scotland so it's good that they are not enforceable there but they certainly still try to get money out of you. I have to admit i have lost count of the pcn's i have received in the last 2 yr and 4 months since coming to England for work, most of them stop bothering you on their own eventually, it was just this one that they took it all the way. Like i mentioned in my WS the the likes of Aldi and other companies can get them cancelled but Mcdonalds refused to help me despite me being a very good customer.   brassednecked - many thanks   honeybee - many thanks   nicky boy - many thanks    
    • Huh? This is nothing about paying just for what I use - I currently prefer the averaged monthly payment - else i wouldn't be in credit month after month - which I am comfortable with - else I wold simply request a part refund - which I  would have done if they hadn't reduced my monthly dd after the complaint I raised (handled slowly and rather badly) highlighted the errors in their systems (one of which they do seem to have fixed) Are you not aware DD is always potentially variable? ah well, look it up - but my deal is a supposed to average the payments over a year, and i dont expect them to change payments (up or down) without my informed agreement ESPECIALLY when I'm in credit over winter.   You are happy with your smart meter - jolly for you I dont want one, dont have to have one  - so wont   I have a box that tells me my electricity usage - was free donkeys years ago and shows me everything I need to know just like a smart meter but doesnt need a smart meter,  and i can manually set my charges - so as a side effect - would show me if the charges from the supplier were mismatched. Doesn't tell me if the meters actually calibrated correctly - but neither does your smart meter. That all relies on a label and the competence of the testers - and the competence of any remote fiddling with the settings. You seem happy with that - thats fine. I'm not.    
    • Evening all,   So today, I was sent an updated offer that includes the £12.60 I spent on letters, but they have declined to add the interest at £7.40. They have stating 'We acknowledge your request to claim interest to date, however, this would be at the discretion of a trial judge if the claim did proceed to a trial hearing.' I think I am content with this outcome, and pushing this to a trial for a total interest of £15.30 throughout the claim does not make sense to me.   What are people's thoughts? I am sure our courts have better things to concentrate on?
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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issuing a business to business claimform?


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From what Ive read on here, im going around in circles.. can someone comment?

 

Way I see it :-

 

1) you send an inivoice, 14 days to pay, " i reserve to take legal action without further notice to you" written on it

2) Send a notice before action FORM (it used to just be a letter but now is this form? https://www.justice.gov.uk/courts/procedure-rules/civil/pdf/protocols/debt-pap.pdf

3) proceed with coourt claim after 90 days?

 

Citzen advice here, says something else https://www.citizensadvice.org.uk/law-and-courts/legal-system/taking-legal-action/small-claims/Problems-with-goods---letter-before-court-action/

 

Can somsone clarify?

 

This is for an unpaid invoice.

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Broadly,

  1. you wait until you consider that the invoice is unpaid
  2. you then send a letter before claim giving 14 days
  3. you then issue the claim immediately on expiry of the 14 days

 

Where did you get the 90 days from?

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I've followed the citizens advice link that you posted.

 

They suggest a letter which is clearly almost 3 years out of date because it still refers to the sale of goods act.

 

Also, following another link in the same section, they say that once you issue the proceedings you will have to wait for 14 days for defence but it could go on for as long as 90 days depending on the complexity of the case.

 

I'm very sorry to Citizens Advice but this is completely wrong. The time limit for filing defences either 14 days or if they file an acknowledgement then 28 days. If they fail to respond in that time then you move in immediately and apply for judgement.

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I'm very sorry to Citizens Advice but this is completely wrong. The time limit for filing defences either 14 days or if they file an acknowledgement then 28 days. If they fail to respond in that time then you move in immediately and apply for judgement.

 

Citizens Advice is correct. For complex cases, pre-action conduct and protocols under the Civil Procedure Rules allow up to 3 months.

 

"Paragraph 6(b)

 

The steps will usually include-

 

(b) the defendant responding within a reasonable time - 14 days in a straight forward case and no more than 3 months in a very complex one."

 

https://www.justice.gov.uk/courts/procedure-rules/civil/rules/pd_pre-action_conduct#6.1

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The above is not applicable to civil money claims...only to the following type claims...

 

Protocols in force

18. The table sets out the protocols currently in force and from which date.

 

Protocol Came into force

Personal Injury 6 April 2015

Resolution of Clinical Disputes 6 April 2015

Construction and Engineering 9 November 2016 2nd Edition

Defamation 02 October 2000

Professional Negligence 16 July 2000

Judicial Review 6 April 2015

Disease and Illness 8 December 2003

Housing Disrepair 6 April 2015

Possession Claims by Social Landlords 6 April 2015

Possession Claims for Mortgage Arrears 6 April 2015

Dilapidation of Commercial Property 1 January 2012

Low Value Personal Injury Road Traffic Accident Claims 30 April 2010 extended from 31 July 2013

Low Value Personal Injury Employers’ and Public Liability Claims 31 July 2013

Updated: Friday, 17 February 2017

 

 

Read here......30 days in Civil Money Claims. or 60 if the debtor requests disclosure

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?481827-The-Pre-Action-Protocol-for-Debt-Claims-is-made-by-the-Master-of-the-Rolls-as-Head-of-Civil-Justice-1st-Oct-2017

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You are misunderstanding the Civil Procedure Rules. All of the above are civil claims but are civil claims for which there is a pre-action protocol.

 

That list is slightly outdated and the full list can be found here:

 

https://www.justice.gov.uk/courts/procedure-rules/civil/protocol

 

Where a claim falls within the definition of the above protocols, the relevant pre-action protocols apply. Where there is no relevant pre-action protocol, the practice direction applies. For the majority of civil claims made by an individual, there is no pre-action protocol. These are claims made against against other individuals or businesses where none of the above pre-action protocols are relevant. In those cases, the practice direction which I linked to before is relevant, as below:

 

https://www.justice.gov.uk/courts/procedure-rules/civil/rules/pd_pre-action_conduct

 

"6. Where there is a relevant pre-action protocol, the parties should comply with that protocol before commencing proceedings. Where there is no relevant pre-action protocol, the parties should exchange correspondence and information to comply with the objectives in paragraph 3, bearing in mind that compliance should be proportionate. The steps will usually include—

 

(a) the claimant writing to the defendant with concise details of the claim. The letter should include the basis on which the claim is made, a summary of the facts, what the claimant wants from the defendant, and if money, how the amount is calculated;

 

(b) the defendant responding within a reasonable time - 14 days in a straight forward case and no more than 3 months in a very complex one. The reply should include confirmation as to whether the claim is accepted and, if it is not accepted, the reasons why, together with an explanation as to which facts and parts of the claim are disputed and whether the defendant is making a counterclaim as well as providing details of any counterclaim; and

 

© the parties disclosing key documents relevant to the issues in dispute."

 

 

 

That link is the Pre-action Protocol for Debt Claims which is for businesses making a claim against an individual as outlined in 1.1:

 

"1.1 This Protocol applies to any business (including sole traders and public bodies) claiming payment of a debt from an individual (including a sole trader)."

 

It does not apply to claims made by an individual.

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The OP may be a Business pursuing a debt.?....

 

 

" Way I see it :- 1) you send an invoice, 14 days to pay, " i reserve to take legal action without further notice to you" written on it"

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