question for you, as you are not new to all of this why on earth did you take part in their bent appeals process?
daughter now needs to ask when co received the demand and why they gave her name as driver when no company liability existed in the first place and they have breached the GDPR by their assumptions?
we will need to know what she said in her appeal and also see images of the sigange and payment meter so we can understand what they are claiming is a breach of contract.
Knowing the exact time the vehicle was there will also be vital in this as there is a 10 minute grace priond that allows the driver to park up, read signs and then when leaving return to vehicle and queue to get onto the public highway so it may be that he paid the correct amount but their camera system is has measured entry and exit and not the time parked, which is the bit you pay for.
Ok, I need a law reference
Perishables cannot be returned or cancelled (unless faulty) under consumer law
Which is fine - if they were actually delivered.
If they were never delivered then the above doesn't apply because they can't be returned, and haven't been technically cancelled
so in a dispute - who is liable for the cost
Seller or buyer
Yes my T&C cover this - but is it legal
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!