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Beneficial Bank PPI claim for step-daughter

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Step-daughter had a loan with Beneficial Bank back in 2006. Part of it was to repay a previous loan too, so two PPI claims to be made - maybe more.

 

Have just sent SAR to HFC Bank in Coventry to see what they can tell us. We have a copy of the 2006 agreement, detailing the loan, repayment of previous account and PPI.


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Be prepared for them to deny the loan ever existed, which is what they did to me, despite me having the original agreement! Took a while to sort out via Ombudsman.

Don't let them tell you their records don't go back that far... My PPI claim was for a loan which I took out in 1987.

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Be prepared for them to deny the loan ever existed, which is what they did to me, despite me having the original agreement!

Ah, but they've recently supplied a copy of the agreement under a previous request to a DCA :-)

 

Thanks for reminding me that they've had their month in which to supply the SAR though - not our fault that they've taken a few days off recently.


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HFC will swear blind the info does NOT exist

 

well just read the IMS21 thread.

it DOES!!


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SAR stuff came back. A lot to wade through but the outcome was that she had already reclaimed the PPI... I wasn't sure, I got all the paperwork for her in 2015, she couldn't remember if she had sent it off - but therte was a copy of it in the SAR pack. Ah well, end of this thread then.


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But was she paid out?


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But was she paid out?

 

Sorry, should have said... Yes, She got a car with the payment. 2nd hand mind. She was starting a new job where she needed a car and 'forgot' where the money came from...


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