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    • Randle Brooks,He Is well registered loan lender that is permitted to give out Guarantee loan to individuals and Business firm and also to anybody that needs financial help for more contact:Email: randlebrooks2000@gmail.com  WhatsApp Only:  +12676685789
    • Dear BankFodder, thank you.  I have to say that I did also fall into the category of "if we didn't accept mediation it would go against us in court" and to be honest I was happy with what we were awarded despite the fact that at the moment there is a serious doubt as to whether we will actually receive the awarded sum as we are unable to return the faulty item??   Please accept my ignorance but I am confused as to why this is anything to do with the Post Office as the claim is again Parcel Force, based on their T&C's when the contract was taken out with them.   With relation to the settlement agreement it clearly states on there that " the parties will keep the information contained in this agreement confidential and not use it for any other purposes"??   Thank you      
    • I have tidied and formatted the layout ...and a few typos.The content is really your own words and evidence in support of your initial defence and therefore is not nessessary to add any further.   regards   Andy
    • I'd appreciate a bit more advice on this complaint. After the non budge phone call they've actually emailed me this morning which I've copied below.  I have now complained to the fos but haven't heard anything from them yet. Should I respo d now to this email, and if so what should I write? Or just leave it now to the ombudsman?  Thanks again   Good afternoon   Further to your recent email, I have reviewed your comments about why you didn’t complain about your loans until now, and I need some more information from you. Please be aware that without speaking with you I may not have enough information to come to a conclusion as to whether or not the 3 year exception applies to your circumstances.   Please can you provide more information to help us understand what led you to make your complaint. Was there anything specific that triggered you to make your complaint? Please provide as much information as you can.
    • Considering the wear was on the inside tyre wall and not having a ramp or lift in my back pocket I unfortunately did not want to crawl under a car in a showroom. By the way no tyre kicker here, I did my research on the car I wanted and price I wanted to pay, found a dealer with good customer feedback and took the car for a test drive. All I did wrong was trust a car dealership and as you say maybe if they valued a customer they would offer to pay for the tyres, but I suppose we can put dealerships in the same boat as estate agents....blunt truth!
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    • My personal experiences of Future Comms 
       
      Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!
      • 0 replies
    • Future Comms is a Big Con. How to get out of it. Read more at https://www.consumeractiongroup.co.uk/topic/417058-future-comms-is-a-big-con-how-to-get-out-of-it/
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      • 4 replies
    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 5 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
altcr

NHS referal nightmare

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I'm hoping that someone can give me some advice. Long story cut short, my 20 year old son is covered from head to toe in a severe rash, probably psoriasis. Its even in his scalp. it's affecting him both physically and mentally.

,

This started in May last year, various creams were prescribed to no avail. GP referred him to Dermatology in about June.

A letter arrived with an appointment at a health care centre for July, we arrived to be met by a nurse who took the family history-He had already given that to the GP, she took some photographs and said she'd email the Dermatologist. A letter arrived a couple of weeks later saying that the photos weren't clear and diagnosis unclear but he would be referred to Dermatology clinic.

 

Another letter has arrived, the appointment is at the same health centre to see a lady and the name is given.

 

Her name is not on the GMC site so I doubt she is a doctor. The name is unusual and I have googled her name and she appears to be some sort of health care practitioner. I have no problem with health care practitioners but my son needs to see a doctor, a specialist as a matter of urgency.

My son rang the health centre and asked if she was a doctor and the person on the phone said that she was. I doubt she is.

I don't know where to go from here, should I make a complaint?

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If she is an advanced nurse practitioner (or nurse consultant) in dermatology, would you prefer he is:

a) seen by her, soon,

b) Seen by a doctor working in Dermatology, soon (but they may be very junior!), or

c) seen by an experienced Dermatology doctor, but quite some time in the future?.

 

Of course, the ideal would be “Seen by a Consultant (doctor) in dermatology, tomorrow”, but I doubt the ideal is likely ....

 

with the complaint you might make : what exactly are you complaining about?

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I agree with Bazza. Most clinical nurse practitioners/specialists will be as knowledgeable as the junior doctor your son will otherwise see. His chances of seeing a consultant might be quite small.

 

I suffer episodically from a relatively serious eye condition which is treated as a medical emergency. The last time it flared up I had to attend our local Eye Casualty Clinic every other day for four weeks. (And once a week for six months). I was treated mostly by nurses but also by a junior doctor. The only time I saw a consultant was when my junior doctor had given up and he literally went out of the consulting room, managed to button hole his consultant and dragged him into see me. He examined my eye and said "He'll be fine" and left!

 

(Funnily enough, my eye started to recover after the consultant's "magic touch"!)

 

 

EDIT: Ask the GP who yor son's been referred to and for what. It's common to see other clinicians befro a doctor. Sorry -I can't edit his properly!!!!!!!!

Edited by honeybee13
Posting problems for MM

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I've edited a few things for you, MM, so it's a bit easier to read. Hopefully your posting problems will be resolved soon.

 

HB


Illegitimi non carborundum

 

 

 

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Just reading through this and I can only agree with the other responses. Seeing a specialist nurse is part and parcel of just about every referral pathway and certainly not a nightmare. They’re often just as knowledgeable as the consultants themselves and certainly more experienced than a foundation year doctor who happens to have a GMC number but may only be a few years out of medical school. As for complaining, well frankly there’s nothing to complain about. I suggest that you attend the appointment as booked and take it all from there.


My views are my own and are not representative of any organisation. if you've found my post helpful please click on the star below.

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I am a former nurse myself and meant no disrespect, my point was that she took photographs and a medical history, that he had already given to the GP. and that was that. My son needs to see a doctor, he has had 2 appointments to see a dermatologist in the past 2 weeks and they cancelled both at short notice. My son has had this condition that is getting worse, he is covered from scalp to toe since May.

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I meant no disrespect to the nurse. I am a former nurse! but her role was only to take a history that had been provided to the GP and take photographs, he was in and out in 5 minutes. There have been 2 appointments to see a specialist in the last 2 weeks and they cancelled both at short notice.

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In which case you’ll understand that the consultant will need to prioritise their caseload and having their own team member reviewing the cases. I totally understand the situation but do stick with the process.


My views are my own and are not representative of any organisation. if you've found my post helpful please click on the star below.

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I know the nurse was there not in an advisory capacity but to filter the referrals. Update is he's been given another appointment.. in 6 weeks, and then it could get cancelled. It's exasperating! the sore skin bleeds and he has had a couple of secondary infections as he scratches all the time.

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