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Scottish Power - owed money on old card before meter broke.


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I'm with Scottish Power pre-payment meter with key.

 

Put £15 on card as usual.

 

The gas meter read "error call help". So rang up and had the gas machine replaced with a new one. The person on the phone said they'll give me +£10 credit.

 

Got new card in the mail later. Placed £5 to test. No extra +£10 credit, just the £5 I put on, and I still have the receipt of the original £15 and the old card.

 

What are my options if they say they can't do anything about the £15? Not too bothered about the promised credit.

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just ask for it to be credited over

have you checked your online account that its not simply been credited their rather than through the card?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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