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ppi Abbey national

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Hi,

need some advice if possible its for a friend of mine,

 

she filled in a form for a credit card back in 2001 filled the form in and post it back to the abbey national and in the form she ticked the yes box for the personal protection cover,

she filled the form in the branch,

 

now she tried to claim misold ppi but they have refused her twice as they claim by ticking the ppi box she understood it was optional and it was her decision to purches the ppi,,

 

they also claim they sent out policy documents which confirmed the ppi sale and even if this had not happened they still think you would have found benefits from the policy.

 

can anybody give any advice on how to dispute this please,look forward to any advice thank you.

Edited by dx100uk
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Sar them


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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The new regulations aim to ensure consummers are treated fairly,

both when they buy ppi and when they complain about being mis-sold the cover,

 

they require providers to talk potential customers through the key features of a policy,

rather than just provide them with some documents giving the information,

while they will also have to be able to show that it was made clear to the consumer that the cover was optional,

so if none of the above then it is classed as missold, so how can a bank ignore that ruling.

Edited by dx100uk
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yes but it was probably a non advised sale.

 

once you get all the info

 

scan it up and we'll see.


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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many thanks i will do that, but what baffles me is they sent a copy of the application form from 2001?,

i thought they destroy after6 years.

Edited by dx100uk
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don't 'have' to


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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