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just Starting out and need help


viva1angel
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:confused:

 

i am reading through the step by step instructions as to how to claim back my bank charges... am am just getting ready to Write the letter to ask for my Statements Etc from HSBC but on the Instructions for address which your bank has registered with the Data Protection Commissioner as the address of the Data Controller:-

i dunno if i am just daft or just misunderstanding but i just dont understand what i do to get this address... the link came up with a little Form to fill in... i typed HSBC and it said there were too many results... so i typed in my local branch and it didnt find any results at all... i must be doing something wrong i think :sad:

any help would be great

thanks

Emma:D

 

 

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Dont panic dude. There is a thread just above the main part of this forum front page with all the contact addresses you need. let me see if i can get it for you.

25th spetember - Sent off S.A.R - (Subject Access Request)

10th October - Received all statements

11th October - Calculated all charges

Drafted prelim letter

Did spreadsheets

16th October - Sent prelim letter to Ian Shepherd

17th October - Letter delivered. 14 days starts today!

31st October - LBA sent first class recorded!

2nd November - Confirmation LBA received

18th November - Filed my MCOL for £1278. Bosh!

20th November - MCOL acknowledged

24th November - Acknowledgement of service

24th November - Received offer of £900. Rejected

30th November - Received offer of £1023. Rejected

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aha beat me to it :D

25th spetember - Sent off S.A.R - (Subject Access Request)

10th October - Received all statements

11th October - Calculated all charges

Drafted prelim letter

Did spreadsheets

16th October - Sent prelim letter to Ian Shepherd

17th October - Letter delivered. 14 days starts today!

31st October - LBA sent first class recorded!

2nd November - Confirmation LBA received

18th November - Filed my MCOL for £1278. Bosh!

20th November - MCOL acknowledged

24th November - Acknowledgement of service

24th November - Received offer of £900. Rejected

30th November - Received offer of £1023. Rejected

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Hi

 

I'm thinking of askig HSBC, on behalf of my friend, to refund charges made to him for going overdrawn, etc. But before I do, I've looked at the letters and it is just a case going through years of bank statements, totalling the charges, doing the spreadsheet and sending it off?

 

I'd heard that if the charges are called admin charges they can't be reclaimed and that the emphasis was on it being call a penalty charge - can someone explain please.

 

Also, should I advise my friend to open an account with someone else before sending this letter?

 

Thanks

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thanks :) i think i have the number i need now :) just got to Write the letter now... can you tell me... i havent got a cheque Book... are there any other ways of me Sending the payment.. IE postal Order? or can i Borrow my mums cheque Book?

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Hi

I have just joined I have sent my letter asking for a summary of my bank charges and they have sent a letter backasking for a cheque for 10 pounds for the service is that right ? can anyone help

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thanks for that :):) will get a postal order in the morning.. no make that monday LOL...

 

Is credit card Department same Head office as bank accounts?

 

the 8 canada Sqare address ?

 

thanks for all of your help... this Site is FAB

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