Thanks for your reply .   The actual value of the contents missing( that I have receipts for ) is just over £20,000.   The parcels already received is worth roughly around the same .   I understand £1,000 was stated as the value of each bag , but that was because their system wouldn’t let me enter the full value at the time of booking . I had a similar problem with their system whilst submitting the evidences.     I know you said I have a better chance claiming just £1,000 for eac