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Airbnb Guest Bitten by Dog

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Hi Guys

 

 

I've been using Airbnb during my travels for the last 8 years. I recently stayed with a family in Scotland and on arrival was introduced to the family dog (a golden retriever). The listing stated that it's a friendly dog and I know that this breed has a good reputation for being a great family pet.

 

 

 

When I arrived at the house I received a warm welcome from the host, her husband and their children. I was then introduced to the dog and was encouraged to stroke her so that she would be familiar with me. Later that evening the host, her son and the dog came into my room and we were chatting and again I was stroking the dog and there was no problem.

 

 

However, on the 2nd evening when I saw the dog lying outside the kitchen door which is opposite my room, I approached her and was stroking her on the head for about 30 seconds when I saw her lips curl up as she started growling. Obviously, I knew that wasn't a good sign so I quickly jumped back but she still managed to bite me on my right hand but because I jumped back she didn't break my skin. I know this is unusual behaviour for this breed but what the host told me on arrival was that the dog is terminally ill with cancer and she pointed to the dog's stomach to show me that she has a massive tumour.

 

 

The following night when I had to go to the bathroom in the midddle of the night, the dog started growling as I was coming down the stairs to go back into my room (the dog sleeps outside the kitchen and I had to go upstairs to the 1st floor to use the bathroom).

 

 

I believe that the illness is the cause of the dog becoming temperamental but the host is blaming me for approaching the dog. when I reported the incident to airbnb they suggested that I request a refund from the host. However, when I made the request the host said they disagree and put the blame on me. I had stayed 4 nights that cost just over £200.

 

 

I would appreciate some advice on where I stand with this. I'm not trying to gain a large sum of money out of this as I wasn't injured but it was a frightening experience and I was very wary of the dog after that. I personally don't think a refund is an unreasonable request but as they're blaming me for approaching the dog that they introduced me to I am now considering the next step.

 

 

I would appreciate any legal guidelines on this matter. If anyone has any factual information then that would be really helpful.

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I empathise with you as I too would wish to show some kind of comfort and understanding toward the dog and its 'status', its not nice for the dog...

but pers i'd agree with the owner here, you knew the issue, you knew the risks, you still approached the dog.

 

because the dog presented an issue to you in going about your business, you should have alerted the owner at the time you were not happy with the situation, yet you continued to endure the situation.

 

we don't know the date of the incident, we don't know the date you decided to inform Airbnb, pers I must now question your reason for reporting this...….

 

I am being very objective here on purpose.


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Don't wake the sleeping dog, so they say...

You said you weren't injured, so why are you after money?

Put it down to experience and never stay in a place where they have dogs again.

As much as we all love them, they're still animals.

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