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    • I have a mediation meeting coming up for this account. Can someone give me advice on what to expect. Its says I have up to an hour to present my case? I understand from the literature I have that i won't be speaking directly to the creditors etc. but just wondering what kind of questions they will be asking me.   TIA
    • I have a mediation meeting coming up for this account. Can someone give me advice on what to expect. Its says I have up to an hour to present my case? I understand from the literature I have that i won't be speaking directly to the creditors etc. but just wondering what kind of questions they will be asking me.   TIA
    • I'm afraid we don't delete material from this website. It is an important information basis which helps people who post questions or who come in any way to understand their own positions in respect of commercial bullies. You're welcome to come back to us any time and we are happy to help you. However you should certainly take this away with you: the right to reject whether 30 days or six months is predicated on the manifestation of defects. The defects don't have to be serious but there must be defects. So far you have not identified any defects. However you seem to be pretty clear that the vehicle is not as described and I would say that this probably amounts to a fundamental breach which allows you to insist that the contract is cancelled and everything is reset to 0. I would say that this is good argument for declining to pay some mileage – particularly if you can show that you have reacted fairly quickly. Don't expect big motoring world to be helpful. They don't understand these the subtleties and anyway, they are not your friend. Get an MOT. Read our used car guide – and especially go to the little video and you will understand more about your position. Get an MOT. If you are lucky then it will fail and this will then give you the right to reject under the consumer rights act. It doesn't put you any particular advantage over the "not as described" basis – but at least big motoring world will understand that because this is something that they are dealing with hundreds of times every month. You have indicated that if the car was properly sorted out then you would accept it. This is properly a mistake. I don't know if you have come over from Facebook – but go to the Facebook complaints group – and he was seen understand why you are better getting away from this company. This doesn't mean that all the rest a better – but this company is certainly unhelpful. Of course there will be people – probably lots of people you have had very satisfactory experiences but it seems to be a pattern that one things go wrong, then these people will raise obstacles and make your life difficult and eventually fatigue you. If you go to solicitors, then be prepared to pay their rate which could be £300 an hour. Don't expect to get their money back. It eventually you have to take big motoring world to court – on the basis of what you say you will win – but you will get some of your costs returned and not all your legal costs. And of course if you do go to solicitors then you will save money by doing more of the work yourself and leaving less for them. We can help you do that if you want to stay the distance. And of course you will take this harshly – if you'd exercise the same level of caution when buying this vehicle – doing research et cetera and checking carefully what you had bought, that you appear to be exercising on this forum with your reluctance to disclose details – then you would be in this situation that you find yourself in. Come back here if you want any help. We don't muck around and you have to fall into line with the way we do things. Regards
    • @tobyjugg2 If you go back through this thread, there was speculation towards end of April that Sunak was looking at GE for end of June or early July. And that the GE would be announced after end of May Bank Holiday. I think many connected  to Tory party will have known about possible plans for a July election. My local Tory party had election leaflets through doors a few days after the PM's announcement. So this indicates that they were ready. There were articles in newspapers including The Guardian saying they had heard about July election. And you linked to a online article months ago saying Tories would lose to a Labour landslide where polls at the time were quite simular to current polls. So the polling has not changed as the mood of the country has not changed.  Some think Sunak will be first PM to lose their own seat.
    • More great news although that Boris the crooked liar can still garner that many votes does give even putin apologist frightened farage some hope in a seat somewhere, anywhere across the country - even if he never intends to be there eh?  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Citi, arrow, Cap quest remediation of account letters today?


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Hello all,

My very first post ever on here.

Please can I bend ears, pick brains as I'm confused about the letters I've had today.

 

Letters in my maiden name, I was married in 2003.

Debt amount 943.43

 

I understand the letters are stating they are a statement from year 2012 right through to 2018.

Stating they haven't applied interest or sent statements and I do understand this with an apology.

Original debt citi financial

Then it's saying passed or changed to arrow and now cap quest have got the debt.

 

I do recall cap quest contacting me on my mobile a few weeks ago, I didn't recognise number so did a Google search.

Didn't ring them back and thought nothing of it.

 

Today came home with letters with different dates from 12 to 2018.

Every single ccj or default has been lifted off my credit file 2 months ago.

 

Following a painful debt paying process I can honestly say this has blown me.

I'm worried.

I have paid everything and now I've got this.

 

On one of the statements in May 2013, it appears I've paid AND I do not recall me ever paying this, but a 15.00 payment has been made.....

This has thrown me and no idea what it means.

 

The start of letter reads, fixed term credit agreement, with ms E Maiden name and citi financial.

 

If you require further info or for me type out what they say, each letter is the same, just different years.

However, each year is dated 1st May 2012, then 1st May 2013 etc.

Checked out the days unless they work on a Sunday....

 

The only letter that's different is one printed this week.

 

It's ref is remediation of account.

It is from Arrow and makes no ref to cap quest apart from saying if wish to discuss at bottom.

Stating under rules cca 1974 stating required by law to write and noticed that we haven't written to you.

 

Further saying that a full review of my account and failed to provide me with statements since May 2011.

To remidy this, we have compiled all your statements.

On the what does this mean to you.

It states, this exercise does not affect your account, repayments or your obligations to repay.

 

If anyone knows what it means and what I need to do.

Not sure about this payment In 2013 either.

 

Not sure the action to take on this

Not sure the action they can take on me.

 

Thank you

Edited by dx100uk
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Ignore it. It sounds like an automated letter. Theyre also very well known for making up fictitious payments

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Thank you renegadeimp..... I've got a recording app on my phone, I forgot I had it. Just listened into a message I've left. States a personal call for Miss...... I haven't been called that since 03. He sounded scary!

I won't reply to this, I won't answer my phone either. It seems since I've blocked them, they've contacted me 58 times!!!!!!

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Ignore all calls. If they were legit, it would be in the form of a letter. The fact that they dont hold any current info shows its a junk debt and theyre trying their luck.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I would suggest that these statements are just them catching up with a mistake CITI the original creditor has made when they have sold this debt onto the Arrows group [capquest are part of this group]

 

Arrows are debt buyer that purchase debts for about 10p=£1 then try and fleece the unaware out of the full amount with lots of scary letters and threats.

No DCA is a bailiffs

and have

ZERO legal powers.

 

now onto the important bit..

 

this phantom payment of £15 in 2013

its not unusual for DCA's to invent phantom payments to extend the statute barred date to within 6yrs.

 

are there and other payments showing prior to this?

in otherwords, if this payment was not listed your debt WOULD be statute barred [6yrs of no payment}?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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