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    • Just to give another view of the NHS and GPs - two GPs probably saved my life last year.   I'd been extremely ill, no appetite, significant weight loss, not taking enough fluids.  Wife took me to A&E.  Terrible experience.  After four hours told my wife to take me home.  She said "told you this was a mistake.  I'll get you an emergency GP appointment tomorrow".  Saw a GP Registrar (essentially a trainee GP) following afternoon.  She was very concerned and asked a colleague for a second opinion.  Second GP was horrified as soon as she saw me, and said "You ought to be in hospital".  She told the trainee to arrange to have me admitted to hospital and just over two hours later (after my wife had driven me there) I was in bed on a medical assessment ward.  Stayed in hospital for a week and was only discharged because they needed the bed.   I was going to complain about my A&E experience (I think the triage nurse must have screwed up my triage assessment) but a week after I was discharged, I had to take my wife to A&E as her optician thought she might have a detached retina.  It was about 5:30pm on a Saturday and the place was full of injured footballers and rugby players.  It was much busier than it had been on the Monday afternoon I'd been there, but my wife saw a doctor in 20 mins and we were out in 40 mins.  I decided that sometimes you're just unlucky...
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I have just received demands for final balances, gas and electric, after moving out 4 years ago.

 

Firstly I did give final readings, as my ex LL was a problem, I also transferred my accounts to my new address, and still at the same address.

I can't remember if I got final bills from that long ago.

 

The demands I've received state they have tried contacting me several times, and that I have 28 days to pay or the will register defaults on my credit file!

 

Any advice, I have emailed a complaint to them.


First letter to halifax sent rec del 26/4

Data Protection Act letter to capital one sent rec del 26/4

Halifax 1st offer dated 5/5

Capital One ack Data Protection Act request rec 6/5

Request for repayment to Capital One 2/8

LBA sent 22/8

Court proceedings issued 13/10

Settled in Full 9/11

Donation made 14/11

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send them an sar too.

 

make them prove they sent you the bills

if they didn't get them under back billing [12mts only] = £0!!


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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Thank you, just looking at template, is it the new gdpr letter I send?


First letter to halifax sent rec del 26/4

Data Protection Act letter to capital one sent rec del 26/4

Halifax 1st offer dated 5/5

Capital One ack Data Protection Act request rec 6/5

Request for repayment to Capital One 2/8

LBA sent 22/8

Court proceedings issued 13/10

Settled in Full 9/11

Donation made 14/11

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Yes free now


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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I've been going through my old emails, I never delete anything thankfully.

 

I have responses from British Gas about a complaint I made in 2014 re: these bills.

 

The resolve was to use my credit from different BG accounts to clear the two outstanding debts.

 

In their email they state the two bills 'exact amounts they are demanding' have been cleared and in fact have credit balances remaining.

Well now I have some ammunition, what a load of donuts.

Edited by dx100uk
spacing

First letter to halifax sent rec del 26/4

Data Protection Act letter to capital one sent rec del 26/4

Halifax 1st offer dated 5/5

Capital One ack Data Protection Act request rec 6/5

Request for repayment to Capital One 2/8

LBA sent 22/8

Court proceedings issued 13/10

Settled in Full 9/11

Donation made 14/11

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Suggest you raise an urgent complaint and provide this information

Otherwise they will add defaults to your credit record and be slow to remove them.

Edited by dx100uk
quote

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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Thank you unclebulgaria, I have already raised a complaint before I found this email, I've also sent an SAR. They have not responded yet, but I have a reference so I'm going to forward this onto them using that reference.


First letter to halifax sent rec del 26/4

Data Protection Act letter to capital one sent rec del 26/4

Halifax 1st offer dated 5/5

Capital One ack Data Protection Act request rec 6/5

Request for repayment to Capital One 2/8

LBA sent 22/8

Court proceedings issued 13/10

Settled in Full 9/11

Donation made 14/11

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Can anyone advise further, I'm really struggling with this one.

British gas are not budging and stating their email from October 2014 is wrong.

That the accounts were never settled.

 

In the event where I found out that the bills were not cleared and closed as they had advised in 2014,

then now that they are chasing me after 4 years of nothing

can I defend it under the backbilling rule?

 

If it was their error they told me accounts were settled and closed, can they reopen them?

 

Still waiting on SAR response

.

Edited by dx100uk
spacing

First letter to halifax sent rec del 26/4

Data Protection Act letter to capital one sent rec del 26/4

Halifax 1st offer dated 5/5

Capital One ack Data Protection Act request rec 6/5

Request for repayment to Capital One 2/8

LBA sent 22/8

Court proceedings issued 13/10

Settled in Full 9/11

Donation made 14/11

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Check its not just standing charges....and the LL has passes it off on you.

 

Andy


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your thread please PM me a link to your thread

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Thanks andy, it's not standing charges or from the LL. The bills were correct and settled with credits from other accounts back in 2014. But now BG are denying they were settled.


First letter to halifax sent rec del 26/4

Data Protection Act letter to capital one sent rec del 26/4

Halifax 1st offer dated 5/5

Capital One ack Data Protection Act request rec 6/5

Request for repayment to Capital One 2/8

LBA sent 22/8

Court proceedings issued 13/10

Settled in Full 9/11

Donation made 14/11

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sar will be the key here


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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typical BG. When you get the info you will ned to check it against any other data you ahve such as bank accounts to show payments ect as they are the worst at just completely redoing their figures rather than sending copies of existing stuff .

Npower do the same and I'm sure others atrent averse to "correcting" things after the event to fit in with their current guesswork

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