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    • why is this in the overseas forum? as you or steadypay not in the UK?   dx  
    • I recently applied for a Sure Start Maternnity Grant and received a decision from the DWP today, declining my eligibility; under the basis that there is another child (under 16) in my family/ household. My situation is this,  I am co-habitating with my partner/ father of my new/ first baby.  Within the last 10 months, my partner's daughter from previous relationship (age 13) had to be removed from her mothers care, owing to domestic violence issues.  The family Courts are still dealing with the situation as her mother is contesting her daughter residing with us, as she wants her to return to her home/ care - so obviously there is Social Sevices involved etc. Anyway, prior to this situation arising, my partners daughter, had always resided with her mother and my partner, had regular acess etc. I have cited the Sure Start Maternity Grant Act/ Policy and the more recently published 'Restricting payment of the SSMG to first child only' -  I have to say, both have left me further confused as if you read the 'restricting payment policy/ in one paragraph, it states that in a situation where a woman has her first child and another child under 16, residing in same household/ family and is from the partners 'previous relationship' this would be considered a 'first child' and will be eligible for payment of grant. If however, the reverse applies (ie: it is the 'father/ partner' first child, then payment would not be made.   This seems pretty straightforward, but then the policy starts to contradict itself and goes on to define, the only exception for payment to more than one child, is in the case of the child living in same household, is not from partner.  Or if you are adopting a child under 1 year old/ special guardianship etc, then you are eligible. It does not offer the scenario of any childd in household under 16, from partner previous relationship being acceptable?   Can anybody please clarify this point please???  I want to challenge the decision/ request a Mandatory Reconsideration - but wanted to include my reasoning/ the point of law they have not applied correctly?   Any help advice / greatly appreciated.   thank you 
    • you don't respond LInk DCA ...the biggest fleecers there ever were know full well that: Barclaycard rarely even have enforceable CCa's for even debts from the last 10yrs, let alone one from the 1990's.!! not a chance!!   ignore until/unless you ever get a letter of claim. and read my red bits below if you aren't on a tablet or mobile.   dx
    • Looks like the 2014 TCE was ignored, or disregarded then as unless the scenario hinted at by UB is followed as in point the camera at the TV now show the serial number on the back and it is listed, there is no way that CGA could be compliant.  Don't think it could be in reality unless EA sees the goods in situ and lists them correctly. Might be big stink if there was a forced entry removal after a Virtual CGA.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

No wages for first month of work


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Hi,

 

 

Could someone give me some advice please?

 

 

I started working for a company in May 2018. I started as a temp from an agency with a weekly payment. This was supposed to be for 3 months, then if we performed well, they would interview us, and potentially keep us on. I was told I was given an interview in August, and they decided to offer me a permanent position, advising I would go permanent from September. I was then told as it was so close to the payroll deadline, they would ask the agency to keep me on as temp for the month of September, and would actually make me permanent from October instead.

 

 

About midway through October, they asked me to fill in a couple of forms and email them back within 2 days, stating otherwise I'd cut payroll cut-off and would not get paid. I filled these in and sent them back on the second day. I got an email back saying I had missed payroll as I should have sent it before 5pm. There was no such detail in the email I received. I had also asked my manager to send the form back for me as it had to be signed, and my manager had sent it after 5pm.

 

 

They then said they would look into organizing an emergency payment for me. Then I got told they had not sent me a bank detail form by their mistake. I filled it in and sent it back straight away. I was never sent the bank detail form so it was clearly their fault. I had presumed they would get the details for my bank details from my agency who had been paying me previously, so it didn't raise a concern for me.

 

 

Now the company is saying they will go to the CEO and see if he can authorize the emergency payment. The company seems to be putting the blame on me, even though I have done nothing wrong and it is completely the company's fault.

 

 

If the company comes back and refuses to pay me for October until the following month, what are my options?

 

 

Any advice will be much appreciated.

 

 

Aaron

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What's the name of the company?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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What's the name of the company?

 

How will knowing that help you give better advice, and not just be stirring?

 

Options:

Ask for a letter to your bank explaining, and ask them to cover overdraft fees

Payday loan

Quit and get new job

Letter before action - but court is likely to take longer to resolve than noising up the CEO

Write to CEO yourself directly asking for help

Ask your union for help

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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What's the name of the company?

 

 

BB, the employment forum encourages people not to name their employers, it has the potential to make things more difficult. I know this isn't what we do on most of the other forums.

 

 

HB

Illegitimi non carborundum

 

 

 

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This is not a conspiracy but just a cock up, I'm sure you will be paid but probably not in the next fortnight. Now to be honest some of this is down to the change start date etc and you could have made noises about the paperwork back in august as you knew it was going to happen. Not saying the errors wouldnt have occurred but they would have happened sooner and would have been easier to resolve.

Ask for an advance or loan against the owed salary, probably easier to do it that way rather than battle with the HMRC system to sort things out, they can then pay you a fixed amount and deduct that from salary when they sort that out.

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Hi,

 

 

Could someone give me some advice please?

 

 

I started working for a company in May 2018. I started as a temp from an agency with a weekly payment. This was supposed to be for 3 months, then if we performed well, they would interview us, and potentially keep us on. I was told I was given an interview in August, and they decided to offer me a permanent position, advising I would go permanent from September. I was then told as it was so close to the payroll deadline, they would ask the agency to keep me on as temp for the month of September, and would actually make me permanent from October instead.

 

 

About midway through October, they asked me to fill in a couple of forms and email them back within 2 days, stating otherwise I'd cut payroll cut-off and would not get paid. I filled these in and sent them back on the second day. I got an email back saying I had missed payroll as I should have sent it before 5pm. There was no such detail in the email I received. I had also asked my manager to send the form back for me as it had to be signed, and my manager had sent it after 5pm.

 

 

They then said they would look into organizing an emergency payment for me. Then I got told they had not sent me a bank detail form by their mistake. I filled it in and sent it back straight away. I was never sent the bank detail form so it was clearly their fault. I had presumed they would get the details for my bank details from my agency who had been paying me previously, so it didn't raise a concern for me.

 

 

Now the company is saying they will go to the CEO and see if he can authorize the emergency payment. The company seems to be putting the blame on me, even though I have done nothing wrong and it is completely the company's fault.

 

 

If the company comes back and refuses to pay me for October until the following month, what are my options?

 

 

Any advice will be much appreciated.

 

 

Aaron

 

 

I don't think this is an issue Payroll made a mistake and puts the blame on you That's life and it happens all the time

 

 

I don't think it will happen again but you should keep chasing Payroll to keep them on their feet

 

 

You have been with this company for 4 months now (a guess) so I believe you like the job Even if it happens again, I don't think you should take legal action The Judge would see that it is an incompetent dept and nothing was lost

 

 

Just keep chasing payroll

Edited by honeybee13
Paras
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