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Hi

I have had an ongoing battle with Lantern (motormile) trying to chase for an alleged Lending Stream Debt.

 

I have provided them with a statement from Lending Stream showing a £0 balance outstanding which they have ignored and i am now receiving threat emails from Wilkin Chapman's "Lantern Team" saying they can't discuss by email due to data protection.

 

I have sent them the same statement i have sent to Lantern and i'm certainly not calling them.

 

Is there a templated response to an email?

This is what they sent me

 

"Good morning

 

Thank you for your e-mail, we can confirm that for Data Protection reasons we are unable to discuss details of the account by e-mail without verification that you are the account holder. Please contact us on 01472 253965 or please respond confirming your full name, the first line of your address, postcode and your date of birth for confirmation.

 

We apologise for any inconvenience caused and look forward to hearing from you within seven days.

 

Yours faithfully"

Edited by dx100uk
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ignore them and stop responding

block and bounce their emails and texts

 

have you moved since taking this out?


please don't hit Quote...just type we know what we said earlier..

 

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good ignore them until/unless they WRITE!!


please don't hit Quote...just type we know what we said earlier..

 

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