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I received a letter in 2016 from Platform homeloans explaining they had found I was charged excessive late fees etc on a mortgage I had with them, I had a total of £427 returned to my mortgage account including interest payment.

 

I recently wrote to them asking for full breakdown of the refund as I wanted to check the correct interest was returned to me, I also asked that any charges added to the mortgage would be addressed.

 

I was sent a statement of account together with a letter telling me they were happy with the fees returned to me, but no breakdown of the fee's as requested.

 

I went through the list and used the compound interest calculator on this group. The compound interest calculator shows a sum totalling £1124.00.

 

I have also received a letter stating they have overcharged the interest on a misaligned date in my mortgage offer. They haven't given any dates but have offered a small amount together with interest at 8%

 

Should I write back requesting the total of £1124 less the £427 already paid?

Many thanks

Edited by dx100uk
Spacing

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Or get an sar done first then send the letter after you know they are not hiding others??

 

Dx


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