Jump to content


Intrum trying to enforce a decade old HSBC debt


Please note that this topic has not had any new posts for the last 275 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi! I'm a new user here and this seemed the right category to post this to.

Sorry if I was mistaken.

 

my fiance got a letter from Intrum earlier today, trying to enforce a debt of £1529.81 they had purchased from HSBC.

 

My fiance recalls she had paid off - and closed the account - about 8-9 years ago, what at the time amounted to £500. Said account is not present on her credit file (looked up on Clearscore who gets their info from Equifax) and as such no default notices either.

 

Ironically, the 'change of ownership' letter says that they (HSBC) have taken all the necessary steps to reflect the change of ownership on her credit file. Said letter is dated 15/3/2017 and been bundled with Intrum's demand of the debt.

 

Since the debt is - if it's even legit - must be over 6 years old, and she hasn't been in contact with HSBC ever since, we were thinking about outright ignoring the letter. Would that be safe to do so?

Edited by dx100uk
Spacing
Link to post
Share on other sites

Probably a managed loan

 

Moved to the hsbc forum

 

Sent intrum our sb letter from the debt collection section of our library

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

Link to post
Share on other sites

Thanks!

 

Written up the SB letter and will send it first thing tomorrow morning.

 

Interesting to see though that after re-reading the letter there is absolutely nothing mentioned about 'consequences'.

 

No threat of legal action, as that would get them in trouble

. The only thing it says that if they don't hear from us, one of their customer support representatives would contact us about repayments.

Hopefully the letter will stop that from happening.

Edited by dx100uk
Spacing
Link to post
Share on other sites

under conc rules they must cease all comms.

if they agree its sb'd

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

Link to post
Share on other sites
  • 3 weeks later...

Hi everyone!

 

Today we received a reply from Intrum claiming that the account were receiving payments up to October 2016. It is extremely unlikely, and here is why.

 

Intrum is using my fiance's maiden name, which she changed in 2013.

So why they don't know her current name if the account has been receiving payments till 2016?

 

Also, the account has been defaulted in April 2011 (according to them), and the debt been sold to them in March 2017, just 5 weeks before becoming statute barred.

Not sure why HSBC would sell on a debt that was still being paid in 2016.

 

What I find the weirdest though, is that Equifax has no record of this alleged debt - as it should be as the account is supposedly closed in around 2009.

 

My only theory for its existence would be that HSBC somehow failed to close the account and some sort of management fee brought it into negative balance, and that somehow - interest maybe? - ended up in that 1500 GBP debt.

 

One thing is sure though, we don't really want to pay off an account that was supposed to be closed for almost a decade now!

 

What steps should we take next?

Request the information that they have on that account?

Edited by dx100uk
Spacing
Link to post
Share on other sites

Probably packaged account fees

Using the hsbc number intrum are quoting

Go ring hsbc and ask last payment date

 

I will suspect the statements they intrum have sent are not on hsbc headed paper but some ptintout from intrum database???

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

Link to post
Share on other sites

All the papers we received are from intrum, except for the change of ownership page which have HSBC's header.

Is it even possible for this debt to exist while the credit reference agencies have no information about it?

Link to post
Share on other sites

If a debt was defaulted more than 6yrs ago it will no longer show on credit files

 

Go ring hsbc

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

Link to post
Share on other sites

My fiance doesn't really want to deal with HSBC as it is from an era of her life that was quite traumatic and she's still dealing with the stress of it.

 

Can I call them on her behalf without answering a load of security questions?

 

Also, can Intrum do anything worse that the annoyance of sending letters ad nauseum or do they have any legal powers?

Edited by dx100uk
Spacing
Link to post
Share on other sites

They have no more powers than you or i if we think someone owes us money..issue a court claim

 

A dca is not a bailiff

And have

ZERO legal powers

 

Hsbc wont care theyve sold the debt

Just go ring them you can ask whatever you like with her permission after she verifies herself

 

Else send hsbc a free sar and wait 30 days

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

Link to post
Share on other sites
  • 1 year later...

Hey there!

 

We have requested an SAR from HSBC, and sent a letter to Intrum asking them to prove ownership of account.

 

As it turns out (from the documents received), the account was actually paid through some form of debt management

- £1 a month - up to October of 2016, *but* there was no signed agreement.

 

Today we received a letter from Intrum essentially admitting that they can't produce the requested document (the signed agreement), but they still would like to pursue the debt.

 

they completely dropped the threat of court from their letter.

 

My question is just this :

can we safely ignore them considering they failed to prove ownership of the debt

- despite that it's only going to be statute barred in October 2021?

 

Thank you for your reply in advance

 

 

Link to post
Share on other sites

correct

 

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

Link to post
Share on other sites
  • 1 month later...

Hey there. Sorry for necroing my thread yet again, but Intrum - after a couple months of the regular harrassment letters - has returned to legal threats, despite their lack of a signed contract to prove ownership of debt. The only difference this time, that instead of a direct threat (we will take the case to court - as they said last time), they changed their wording to "we may pass your account to our internal Legal Department for review which may ultimately result in County Court proceedings being issued against you".

 

I just wondering if they would actually start any legal action if they have no chance to win in court? Also, I thought having threats of legal action while having no grounds (no means to prove debt) is illegal.

 

Is there anything can be done to make their threats stop?

 

Thank you for your reply in advance

Link to post
Share on other sites
Quote

Is there anything can be done to make their threats stop?

 

Yes......ignore them unless you receive the following.....then come back for further advice.

 

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...