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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • Karalius
      ParkingEye/DCB(L) ANPR PCN no.1. 15/09/2020 - Letter of Claim now Claimform - - Hallsville Quarter, London Basement And Surface

      By Karalius · Posted

      Thanks. Have sent it off. 
    • lookinforinfo
      GroupNexus ANCR PCN - Petrol Station Roadchef Tibshelf South DE5 5 T

      By lookinforinfo · Posted

      Hi welcome to the Forum.  If a PCN is sent out late ie after the 12th day of the alleged offence, the charge cannot then be transferred from the driver to the keeper.T he PCN is deemed to have arrived two days after dispatch so in your case, unless you can prove that Nexus sent the PCN several days after they claim you have very little chance of winning that argument. All is not lost since the majority of PCNs sent out are very poorly worded so that yet again the keeper is not liable to pay the charge, only the driver is now liable. If you post up the PCN, front and back we will be able to confirm whether it is compliant or not. Even if it is ok, there are lots of other reasons why it is not necessary to pay those rogues. 
    • little old lady
      GroupNexus ANCR PCN - Petrol Station Roadchef Tibshelf South DE5 5 T

      By little old lady · Posted

      Hi 1 Date of the infringement  arr 28/03/24 21:00, dep 29/03/24 01.27 2 Date on the NTK  08/04/2024 (Date of Issue) 3 Date received Monday 15/04/24 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012?  Yes 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] No  7 Who is the parking company? GroupNexus 8. Where exactly [carpark name and town] Petrol Station Roadchef Tibshelf South DE55 5T 'operating in accordance with the BPA's Code of Practice' I received a Parking Charge letter to keeper on Monday 15/04/24, the 17th day after the alleged incident. My understanding is that this is outside the window for notifying. The issue date was 08/04/2024 which should have been in good time for it to have arrived within the notice period but in fact it actually arrived at lunchtime on the 15th. Do I have to prove when it arrived  (and if so how can I do that?) or is the onus on them to prove it was delivered in time? All I can find is that delivery is assumed to be on the second working day after issue which would have been Weds 10//04/24 but it was actually delivered 5 days later than that (thank you Royal Mail!). My husband was present when it arrived - is a family member witness considered sufficient proof?
    • mystic_bertie
      UKPC/DCBL ANPR PCN - appealed PAPLOC Now Claimform - Mcdonalds Bristol Patchway, 562 BS34 5TQ ***Claim Discontinued***

      By mystic_bertie · Posted

      lookinforinfo - many thanks for your reply. It would be very interesting to get the letter of discontinuance. The court receptionist said that the county court was in Gloucester 'today' so that makes me think that some days it is in Gloucester and some days its in Cheltenham, it was maybe changed by the courts and i was never informed, who knows if DCBL were or not. My costs were a gallon of petrol and £3.40 for parking. I certainly don't want to end up in court again that's for sure but never say never lol. Its utterly disgusting the way these crooks can legally treat motorists but that's the uk for you. I'm originally from Scotland so it's good that they are not enforceable there but they certainly still try to get money out of you. I have to admit i have lost count of the pcn's i have received in the last 2 yr and 4 months since coming to England for work, most of them stop bothering you on their own eventually, it was just this one that they took it all the way. Like i mentioned in my WS the the likes of Aldi and other companies can get them cancelled but Mcdonalds refused to help me despite me being a very good customer.   brassednecked - many thanks   honeybee - many thanks   nicky boy - many thanks    
    • tobyjugg2
      I see Octopus have started using the old EON 'tricks to try an install smart meters

      By tobyjugg2 · Posted

      Huh? This is nothing about paying just for what I use - I currently prefer the averaged monthly payment - else i wouldn't be in credit month after month - which I am comfortable with - else I wold simply request a part refund - which I  would have done if they hadn't reduced my monthly dd after the complaint I raised (handled slowly and rather badly) highlighted the errors in their systems (one of which they do seem to have fixed) Are you not aware DD is always potentially variable? ah well, look it up - but my deal is a supposed to average the payments over a year, and i dont expect them to change payments (up or down) without my informed agreement ESPECIALLY when I'm in credit over winter.   You are happy with your smart meter - jolly for you I dont want one, dont have to have one  - so wont   I have a box that tells me my electricity usage - was free donkeys years ago and shows me everything I need to know just like a smart meter but doesnt need a smart meter,  and i can manually set my charges - so as a side effect - would show me if the charges from the supplier were mismatched. Doesn't tell me if the meters actually calibrated correctly - but neither does your smart meter. That all relies on a label and the competence of the testers - and the competence of any remote fiddling with the settings. You seem happy with that - thats fine. I'm not.    

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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

My overall Benefits journey from 2013 to date - and on going still!!

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The customer "services" didn't get back to us re the approx. waiting time....its just over 6 weeks now since they would have received the esa reassessment form. MY daughter hasn't emailed again, feels it could be like a stick poking a hornets nest, best to avoid a possible sting....

 

Apparently its still a thing that each area is different on waiting times...some say that the longer the wait the more likely they are deciding on which group ie support or wrag to put you in, a quicker reply is usually a face to face thing............so basically am none the wiser. Needless to say my anxiety level is not good right now.

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osdset

osdset

Posted
Posted

I wrote in block capitals at the top and bottom of every page of my last ESA50 I WANT MY ASSESSMENT RECORDED. It was, and I was migrated into support group.

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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reallymadwoman

reallymadwoman

Posted
Posted

On my next form, I'm planning to sellotape a piece of paper over my name and address, list of conditions and anything else I think they will probably read saying that if they mess up and send me to a 3rd floor assessment centre 40 miles away with no accessible bus service and no parking again I will sue each and every one of them personally.

 

I'm hoping this means that if they decide I need a face-to-face again it will go straight in the 'home visit' pile and, when they find one willing to be recorded, the doctor allocated will read it properly the day before the appointment and decide that no visit is actually needed. Again.

 

If only they would get the degenerative and incurable thing, we wouldn't keep having to go through this.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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So....today I have had a letter for a face 2 face assessment. No letter re the home visit which the head office told me I would get. The appointment is for next week. I cannot have a recorded assessment as

 

they only do them at 9.00am or 1.00pm and despite an appointment time, you still wait in a queue, similar to GP appointment they said and could involve an hour of more to wait but I would still have to be there at least 10 minutes early for the time of the appointment

 

My daughter is my carer and has to work around the school times for her son. So 9.00 is impossible, and anything after 2.00 is impossible. Given the definite delay and travel times.

 

Help with taxi costs will be available if GP can fax through the details

 

So the appointment for the beginning of next week at 9.15 is now the end of the week at 11.00. They have been advised we will have to be out of there by 1.30 to give plenty of time to get me home and for my

 

daughter to settle me and then do her school pickup.

 

I hope they don't mess me around and make me still wait hours....I cant be left there without my daughter and she cant wait there all day. Stress and anxiety already eating away at me.

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Posted
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I'm really worried they are going to keep us waiting and waiting beyond the appointment time..

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reallymadwoman

reallymadwoman

Posted
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Remind them when you arrive that you have a deadline, and remind them again at 1 minute past your appointment time and again half an hour before your daughter has to leave.

If you're still there when your daughter has to leave, then tell them their time is up and go with her - it's not your fault if they've been given plenty of warning.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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My GP has kindly sent them a fax to confirm I will need a taxi to get me to and from there. This was sent on Friday. So at least that's been done. I wont forget to get a receipt.

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Apparently they organise a taxi.

 

My daughter has emailed them as to what to do etc.

They will ring the day before and advise of the time etc. and I don't need to make any payment.

 

I wonder if they will just use a local (to me) taxi or if they have a particular one they use all the time.

 

My daughter will speak to them tomorrow, I feel so sick and anxious before I even get there.

 

At least they have accepted I cant use public transport or attend on my own even via taxi.

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Posted

Hi everyone, I am Ruby's daughter.

 

We are waiting for the completion of the power of attorney registration, but I am already doing it all anyhow.

 

Mum wanted me to come on as me and not write as if I am her, which is what she usually asks me to do.

 

mum had her assessment this morning.

We couldn't attend the centre for the 2 specific times for recorded assessments so it had to be a normal one.

 

They did arrange taxi, when it was 10 mins late I rang them constantly for another 6 or so minutes to get through, apparently traffic issues, any how it was almost 45 mins later before it arrived.

 

Mum was in panic mode.

We got there 15 mins late for her appointment but they knew why as they had the taxi details etc.

 

The assessor seemed a really nice lady, we had been told to expect to be there for an hour to hour and a half and that the assessment was in 2 parts?.....

 

...we have no idea what happened but we were only in the assessment for 20 mins and the lady said it was ended now.

 

I answered most of the questions although mum did participate, but she was in pain, very anxious, and although well mannered as usual she had really had enough.

 

The assessor said we will hear within 5 weeks..............holding breath, praying for the right result.

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reallymadwoman

reallymadwoman

Posted
Posted

I don't want to raise false hopes, but I believe that such a short assessment is usual where it's clear fairly quickly that the support group criteria apply. Fingers crossed for you both.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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That's kind of what I was thinking myself having been digging around online for info.

 

It seems the longer the assessment the more they seem to be looking for proof of criteria.

 

But I am not counting chickens as my nan used to say.

 

Will update when a result is received.

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reallymadwoman

reallymadwoman

Posted
Posted

In my assessment, after the usual list of conditions, prescriptions etc bit,

the assessor went straight to one of the later criteria where she expected me to score 15 points and once she'd confirmed that, it was done.

 

I suppose there's no point dragging it out and wasting their own time if it's cut and dried - the more assessments they do each day the more they get paid apparently.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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Posted (edited)

She went through the list of medication, then asked about the fibromyalgia, then the bipolar, we didn't get to the arthritis, recurring bursitis, or prolapse, or diabetes, although I don't expect they would be interested in diabetes as such.

 

I left her with a list of medication and illnesses, which I had also put in the original esa50.

 

I did ask at one point before going in if they would be much longer and the receptionist said "shes just looking at your file now and will call you into the office in a few minutes.

 

I don't know why they say to send it in beforehand, only once did mum get a paper decision and that was when they stopped them for a while.

 

I just hope this gets the right result if not they have another fight on their hands.

Edited by dx100uk
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  • 3 weeks later...
Guest

Guest

Posted
Posted (edited)

Hi everyone. Ruby's daughter here again.

 

Mum got her decision letter today.

 

Am so happy for her as she has been placed again into the support group

 

. She is so relieved.

I had covertly recorded it on my phone in case any errors deliberate or not found their way in to the report. So happy we haven't got the stress of appealing.

 

Mum's next pay day she is going to make a small donation.

 

We have also discussed making small donations every now and then.

 

Every little helps.

Edited by dx100uk
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  • 3 months later...
Guest

Guest

Posted
Posted

Hi everyone....so moving to a new area and having to end IR ESA and cancel HB and CTRelief.

 

 

So new claim for UC in new area plus a new home. Can anyone tell me if once the UC has been applied for and is processing can the new landlord be made aware so they know the rent will be paid asap or will I have to be prepared to pay a month up front full rent until its sorted out.

 

Sorry if this appears a stupid question but my whole world collapsed this week and I have to start completely again somewhere else.

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unclebulgaria67

unclebulgaria67

Posted
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Once you have had your ID, Bank details verified for payments at the job centre, then you can obtain a new claim advance for the personal allowance which is about £318 per month. If might be more, if you have other claim aspects verified earlier e.g. Children, privare housing rent.

 

Register the claim and get the earliest possible job centre appointment available. Try to get as much verified as early in the claim as possible. So if you are renting from a private landlord, take the tenancy agreement and any other documents you may have confirming your move to the address, to the Job Centre for your first appointment.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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thank you unclebulgaria67 I currently have a council home which I have now put on a swap site for an exchange, my home is all completely new from top to bottom its had a lot of money put into it, so am hoping I may get a quick swap out of here, ive never had to close claims and apply for new ones before as I have never left the area but this move needs to be well away for me to move forward with my life now. I have noted down your advice and will use that to get my head round it all. Hopefully with an exchange at least I will have somewhere to go to.

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I have found a website called the house shop, that advertises private rentals and takes benefit claimants, so if I haven't managed to get a house swap soon with my council home I will just give it up and go and do that. Not ideal but I want to get as far away as possible from where I am now. I am heartbroken and devastated.

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