Use the SEARCH bar (top right at the top of the page) and type in ZINC.
You'll see many threads where we've told folk not to worry about Zinc at all, ignore them completely and they'll send the case back to Harlands/CRS.
I'm not sure if the site layout is old but all the info you need is here.
No, it is telling you based on the information you entered, that you are not entitled to Housing rent costs. The only help you may receive is help with Council Tax.
What type of housing ? Standard private rent, housing association, sheltered housing.
Apart from carers allowance £66.15 per week and £168 per week pension per week, do you or husband receive any other benefits ?
Any other sources of income e.g. Private pension, savings interest on savings exceeding £6000.
My rough calculation is that you would have benefit income of about £1014 and your rent is about £344. So you seem to have money left each month towards other living costs.
Not quite sure what issue you are raising here.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!