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    • Thank you Bank Fodder for your reply. Il certainly do that
    • Googled it and Family Money Savers purchased the assets of Key Financial Claims, there’s also threads confirming that they have acted as agents of Key. A firm going into liquidation does not nullify a contract so whether or not you owe the money will depend on when the offer of compensation was made. I would call them in the first instance to question it, all CMCs have to record all calls now, and you can make the subject access request over the phone. The fact that it’s taken 6 and a half years doesn’t make the contract invalid. 
    • the business and assets of Key Financial Claims were bought out of administration on a going-concern basis on 10 December 2015 by connected company Family Money Savers (FMS) for an initial payment of £30,000.   addition, the company is due to receive 10 per cent of FMS' revenues from Key Financial Claims' pipeline and 25 per cent of FMS' own revenues of which the company previously received 15 per cent. ………..     pers i'd ignore them.  
    • Hi, I currently have a Court case going on against Hartley Wintney Motors whereby I am trying to reject a car under the 30-day thing, as the car broke down 29 days after I purchased it. I was notified by the Court that the Judge had ordered for it to be referred to the Motor Ombudsman for dispute resolution. TMO advised that this could take up to 6 months as they are currently dealing with cases older than mine. Yesterday, through the Money Claims portal, I had notification that HWM had made an offer. I am trying to claim back £3,100. That's the cost of the car at £2,500 + the cost of a warranty. So there offer is:  "We can pay £2500 on 23 October. You must deliver the vehicle with all keys, logbook by 23 September. If you are not agreeable, business is closing soon, and any judgement awarded in the small claims court is also unenforceable. You will then need to dispose the vehicle."   So, firstly, why should I have to return the car? It doesn't go. I would have to pay for a truck to get it back to them. If the business is closing why do they want the car? Why would I give them the car a whole month before they pay me? They could scrap the car and there goes my evidence. Is the business closing? Their website still has over 60 cars for sale. Are they just trying to force me to take their reduced offer?  I have checked on Companies House and in June they filed a notice for compulsory strike off. One week later the strike off action had been discontinued. I've also contacted TMO to try and ascertain if this offer is in conjunction with them, as I haven't received any communication from them advising the same. If my matter is still waiting to be dealt with by TMO, why would HWM just randomly make an offer, when from the beginning they have been adamant that I am in the wrong?   I would very much appreciate any thoughts from people.   Thank you.     
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CraigMcK

Retailer Postage charges

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Hi

Quick question.

I was looking to buy some parts via a retailers online store. When I went to pay it showed the 2nd class postage charge, at the point of putting in my postcode (Scotland) it went from £1.95 to £3.95. Being as bit surprised it changed I put in a Nottingham postcode and it dropped back to £1.95, so was sure it was a location charge.

 

I emailed the store and they have said Royal mail charge by both size/weight and location. I accept that is true for parcels, but I thought 1st & 2nd class post was by weight/size only?

 

Thanks

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AFAIK Royal Mail charge exactly the same to anywhere in the UK. Whether sent 1st/2nd letter post or Parcel force packages. Certainly for letters, it's one of their fundamental obligations under their 'universal service obligation'.

 

So the retailers explanation is wrong. Private courier/delivery companies though routinely charge higher prices for Highlands and Islands. Maybe they use private companies sometimes?

 

But even if the retailer is wrong about RM they are entitled to set whatever P&P charge they want. They aren't obliged only to charge what RM charge.

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Thanks for that. I do understand they can charge what they want. It's the suggestion the charge is location based. Their website shows Royal Mail 2nd class. Just the charge changes dependant upon postcode which seems rather odd.

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go here and check

use their postcode

 

I will assume you are KW1?

99% think that's the islands!!

 

https://www.royalmail.com/


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Thanks, but no KY16, mainland. I tried an old address PA7, right next to Glasgow airport, but still increased charges.

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well royal mail deosnt change by location

go prove it too the retailer!


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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I would bet that their postage calculator uses the poscode lottery even when it doesnt apply. order over the phone and tell them you want 2nd class post and they can manually alter the auto error generated fee. I use to use a flat rate postage fee for any size order but would manually adjust this if someone wanted a low value item that fitted in an ordinary envelope. people can make decisions, computer cant.

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