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    • Why don't you actually READ the sellers advert before talking tosh. The seller's advert offers an optional  12 months breakdown warranty cover,  warranties generally do not cover anything related to wear and tear and especially everything on an old banger will be excluded.  OP should have studied the terms of any such warranty before purchasing it, if he did purchase it.     Also, the sellers advert at NO point states the car has NO faults. READ the sellers advert before jumping to huge conclusions. 
    • The BBC isn't a private company and it's this kind of misinformation that encourages people to avoid the license fee.
    • How did you purchase the goods? (instore or online)   How did you pay for the goods? (cash or card and which card method if paid by card i.e. debt card etc.)        
    • Thanks for the reply which makes the case more simple.   As the young gym member was under 18 when she joined, she was a minor and the gym or their admin Co. cannot enforce any contract or agreement with her.   She can reply to any demand from the gym saying :-   " I was a minor at the time of signing the membership and cannot be held to any contract terms associated with such a membership agreement. Accordingly no further demands should be made and this should be the end of the matter. Yours faithfully, YD"   Send this to the gym's address by letter and get a free Cert of Posting at the PO Counter.   Keep us posted please
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    • Future Comms is a Big Con. How to get out of it. Read more at https://www.consumeractiongroup.co.uk/topic/417058-future-comms-is-a-big-con-how-to-get-out-of-it/
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      • 4 replies
    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 5 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
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Hi All,

 

I purchased a Galaxy S7 at the end January 2018 from Cash Converts for 250.

 

It has been in a case since buying it with screen protector. Last night the screen has got a line through it :(. I looked at receipt and spoke with Cash Converters and they only offer 6 months warrant - No help at all.

 

I am aware there should be a less expectation regarding the quality of second hand items and the fact warranty is optional. I am more interested in my rights under the CRA. A 250 pound phone should last longer in my eyes than 8 months!

 

I have no experience with civil law. I just wanted to get a feel from people on here whether it is worth the effort pursuing this? With the fact it is a second hand phone.

 

 

Thanks

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When buying 2nd hand goods through a retailer or online from an Ebay trader you have the same rights as if you were purchasing the goods as new. This means that the item must be of satisfactory quality, based on what a reasonable person would expect, taking into account the price, it must be fit for purpose and it must meet the expectations of the consumer, bearing in mind of course that the item is 2nd hand and so reasonable wear and tear should be expected. If it doesn’t or the item is faulty, you can demand a refund and the 30 day right applies.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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30 day right? This my thing is what is reasonable for a second hand phone? I think personally as it was 250 they should at least look at repairing it

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youve had it for 8 months and its had normal wear and tear well before that. You wont get a repair for it, and youd be very lucky to get one.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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outside of 6mts its for you to prove it had an inherent fault at time of manu that has now presented itself.

and produce a report from an external business to say same.

then you might be entitled to a repair FOC and you report fee back.

 

have a good look on the internet.

see if the above is a well known documented issue.

 

then go from there.

 

though you might find that for the price a report will cost, with a bit more cash you can get a screen from ebay and get it fitted by them instead of the report?


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