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    • Hi all,   First time I'm doing this post and first time this has ever happened. I have been sent speeding fines before and I have always sent details and either been to speed awareness courses or had points and paid fine. In this instance, I have supposedly been sent a letter to provide driver information for speeding fine, and then again another letter to say not received anything and to provide again this was all apparently in 2018.   I then received a letter this week (which I actually got) saying I need to pay £800 and have 6 points to add on my licence for failing to provide info and failing to come to court date.   I never received anything prior this the last letter which I received this week.   I have been told to make a statutory declaration, in which they said you need to attend court date and say that you never knew of the letter beforehand, which I said yes and then they said if found to be guilty u could face prison sentence and more fines. I was ok with this as I know I haven't received any letters like this prior (until the final one this week)   After reading reviews its quite concerning as some people have mentioned that the court basically look at your case and even though you may not received the letter, its more of a he said, she said scenario, which as mentioned is concerning as if I haven't received any letters prior how could I have given my driver information and that court could basically say, the letters were sent out and that your lieing.   But as mentioned before I have had speeding fines in past and have always sent off information, if I did make an offence   Is anyone able to give me any advice?
    • Reported the issue within days but the dealer flatly refused to speak to me and pretended to be abroad. There is no way he was going to take the car back. The finance company were behind me initially but then suddenly changed tack when they investigated the dealership more closely. The law states that my contact is with the finance company who provided the finance and who paid the dealer at the onset of the agreement. They are jointly liable for any breach in the law but this is academic as a number of prosecutions against the dealer have just resulted in a change of director (just another loophole that is exploited to avoid paying up)   Finance Companies fall under the Financial Services Authority umbrella and it was their Ombudsman who oversaw this complaint.  
    • nope. what are you trying to do? if its to do with your PAP letter thread you don't need to worry about reclaim just proof the bal is all charges/int   dx    
    • Sorry if I have not understand but I have gone back to post 3 and all I see is list of questions which I have answered in the post after.   Do you mean that I do not need to pay any charge?   I guess mine was notice to keeper without photographic evidence and without the mention of Schedule 4 of the Protection of Freedoms Act 2012    The notice also stats that I should not ignore it or else they can contact dvla to pursue payment.
    • you mean the FOS surely?   did you report the fault within 30 days of purchase to the retailer? if so as andy says you are entitled to reject the car and get a full refund from the RETAILER. under your short term right to reject CRA cannot normally be against the finance co.
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    • My personal experiences of Future Comms 
      Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!
      • 0 replies
    • Future Comms is a Big Con. How to get out of it. Read more at https://www.consumeractiongroup.co.uk/topic/417058-future-comms-is-a-big-con-how-to-get-out-of-it/
        • Like
      • 4 replies
    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 5 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies

Stalked by the DVLA

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At the beginning of August my Citreon Relay broke down on the Motorway, and as the vehicle was 12 years old i decided to scrap it instead of getting it repaired, so the very next day i called a scrap dealership and they came out and took my vehicle away and i signed the appropriate form.


However weeks later i received a letter from West Lothian council telling me i had illegally abandoned my vehicle on a public road, and then i realised that obviously the van was in my name, so i called the scrap yard who told me there must be some error as the road the council say the van is abandoned is the same road that the scrap yard is based, and therefore there must be an error on DVLA's side.


I then went on to the DVLA website to cancel the tax but was unable to proceed when they asked me for the appropriate form which of course i did not have as this had been handed to the scrap yard.


I then phoned up the DVLA to let them know of this error, and also to not take anymore payments from my bank account but they said this was not a matter that could be dealt with via phone, so i said i would send an email just to be told this matter could not be resolved via email either and that i would need to write to them.


Feeling pretty annoyed that the DVLA were making it so difficult for me to cancel my direct debits on a vehicles tax that i no longer owned i got on to my bank and felt under the circumstances i was well within my rights to cancel the direct debits to DVLA, especially given that any error was either committed by the scrap yard or DVLA themselves, and no way should i be paying tax on a vehicle i no longer own while this matter gets sorted.


Within days i received a letter from the DVLA and wrote in extremely large blue letters was "DIRECT DEBIT ILLEGAL CANCELLATION" and they told me as a matter of urgency i had to make my payments or face prosecution, although in the back of the form they did provide a small slip to fill in should i not own the vehicle anymore, so i filled it in giving them all the details they required including the name of the scrap yard and i sent it off.


However 1 month later i now receive through the post a final warning.

They want nearly £300 and i have seven days to pay it or else i face enforcement procedures and will lose my vehicle.


They also say that even in the event that i can prove that the vehicle has been transferred over to someone else they still want the money for the period between then and now unless i can provide proof that i tried to contact them previously, and the only proof they will accept is an acknowledgement letter from them.


This is rather silly considering i tried contacting them a number of times and i did not receive any acknowledgement from them, so i have no acknowledgement letter to send them. It seems they are denying having ever received anything from me for some reason.


Now the DVLA are can come along and take my vehicle anytime they like, they will have a hard time, as i do not own the vehicle anymore, but they will not accept this and just keep sending me letters requesting more and more money.


Soon i will have to get the Police in to go to the scrap yard and find out why the vehicle is still in my name, or why DVLA seem incapable of accepting i no longer own the vehicle and therefore rightfully should not be paying tax on it.


How do i make the DVLA go away? they seem to make it so difficult.

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Where is your scrapped certificate you get from the scrap man?

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Where is your scrapped certificate you get from the scrap man?


There was a dispute as to whether the scrapped certificate was ever handed over.

Does not matter just now as the dispute is infact resolved this morning and DVLA have finally acknowledged the letter i sent them over the phone and accept that i scrapped the vehicle after all, and that the threatening letter they sent me threatening me with prosecution no longer applies.

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