Jump to content


Sin91

DWP Debt - Query.

style="text-align:center;"> Please note that this topic has not had any new posts for the last 322 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi, I recently received a letter from the DWP stating that I owe them £1400.

 

Make contact and pay & etc.

 

I called them up (Debt Management Department), because I would like more information about the debt and to resolve it.

 

The details escape me, but I think this relates to being caught claiming and working about 4 or 5 years ago, maybe more.

 

It was a brief (few week) overlap, whilst I was attempting to get on my feet (young & homeless) - so brief I'm not sure how it could ever have amounted to 1400.

 

I've been in work ever since, and this letter has just arrived at my mother's address.

 

I've got a baby on the way, so from now on I'll be starting to clear up any debts and working on my credit score.. but what I wanted from them was more information and breakdown of how that debt has been calculated.

 

Instead I failed the security questions with the Debt Management Department, because I wouldn't confirm my place of employment.

 

I didn't do that, because I don't yet know my rights. I'm in receipt of maternity pay and I don't want them bothering my employer or interfering with my lowly maternity pay, as they have threatened a Direct Earnings Attachment (to deduct payments direct from my earnings).

 

But I have no trust in the DWP, rightly so, and I don't trust them with that information until I know my rights.

 

Because of this they would not discuss anything with me, and I don't know what other department to interact with to get more information.

 

So quick questions are: Is "confirm your place of employment" a legitimate security question?

 

Do they already know my place of Employment? (I've not told the DWP)

 

Do they cross reference with HMRC?

 

Or are they trying to get my personal details in an underhanded manner?

 

If I'm wrong, I'll call them back and confirm my place of employment, just to proceed.

 

But could they be wrong? And just trying to trick me into skipping a few processes?

 

Thanks in advance.

Share this post


Link to post
Share on other sites

Welcome to CAG

 

Name this Debt Management Department, is it actually the DWP or an external debt collection ?

 

 

Andy


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Share this post


Link to post
Share on other sites

Thread moved to the benefits forum

 

pop up on the DWP site and fill out their free sar.

make them prove the debt at the least

 

they must hold paperwork proof.


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

Share this post


Link to post
Share on other sites

Yes fill in the DSAR and yes its a legit question - DWP will either get info from HMRC etc or they will already know due to NI Payments.

You wont get very much out of phone staff. The DEA is usually a trigger letter to get you to contact them.

 

Although that shouldnt really be the case.

Share this post


Link to post
Share on other sites
Yes fill in the DSAR and yes its a legit question - DWP will either get info from HMRC etc or they will already know due to NI Payments.

You wont get very much out of phone staff. The DEA is usually a trigger letter to get you to contact them.

 

Although that shouldnt really be the case.

 

 

Thanks for the answers, I'll check out this DSAR.

Share this post


Link to post
Share on other sites
Welcome to CAG

 

Name this Debt Management Department, is it actually the DWP or an external debt collection ?

 

 

Andy

 

 

Actually the DWP, Debt Management Department.

Share this post


Link to post
Share on other sites
If I'm wrong, I'll call them back and confirm my place of employment, just to proceed.

 

Always communicate in writing, That way, you have a paper trail that they will have difficulty in denying. There is a freepost address for the debt management team, but I can't put my finger on it just at the moment. Have they provided you with any prepaid reply envelopes ?


PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

Quote
No... you can't eat my brain just yet. I need it a little while longer.

Share this post


Link to post
Share on other sites

If they ask for name of current employers as a security question, this seems to indicate that they have details of an employer and they are looking for you to confirm this, to see if it matches. They may have already tried to make an attachment to earnings with the employers, but if you are on maternity pay, your employers may not have agreed to this. As far as I know, debt management would have access to name and address of employers, but no details of pay. If the debtor does not make contact, they then send off a standard form to the employers to see whether they can apply attachment to earnings.

 

The DWP department that registered the debt, should have sent you a letter.

 

Suggest you visit the DWP website and send off a Data Protection subject access request. See what they come back with.


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Share this post


Link to post
Share on other sites

You must always always obtain proof of posting whenever you send these clowns ANYTHING even if you use their own envelopes.

 

 

It's free from the po counter.


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...