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    • Ho @honeybee13,     Re the account number...Phew! Thank you for that...I'm normally pretty careful in redacting stuff but, did post this very late last night and then started working on...redacting some documents 🙄......in the early hours of the morning when I couldn't sleep, which was in preparation for bringing you up to speed with everything.   Re your question: that's what spurred me on to finally join the site: npower have been in so many breaches over the years, it's mind numbing. One of their latest series of breaches even involves the Ombudsman sanctioning those breaches 👿 Here's what he said about this:-   "The other aspect is in relation to the deadlock letter. You are unhappy that this was sent to your nephew, Mr Sxxxx, but addressed to you. I did seek clarification from npower regarding this and they confirmed what I suspected. Because Mr Sxxxx has been assisting you with your complaint and is a named representative on your npower account, as he is on your account with us, npower state that he had requested information from them, including a deadlock letter. npower therefore sent the deadlock letter to Mr Sxxxx but because the deadlock letter is about your account, the deadlock letter was addressed to you. This is a reasonable explanation from npower, and I do not class this as a breach of GDPR because npower has not shared your personal data with anyone they were not meant to."    
    • Thanks, I have only raised it the once and just took the chance to ask if he'd spoken to the chap and once done, fully intended to thanks both. No, I don't want all the hassle, saying I'd pull my big girl pants up and listen to advice given on here. It was he who began to shout at me so I tried to stand my ground. I know these things can get out of hand. What happens if I need work on the panel in future and for workmen to be at that height interrupts their signal? This isn't a hypothetical question as I've had to have remedial work done in 2015, two years after install with scaffolding up to the roof line?  I really dont want grief again at a later date. Thanks for the reply. It's appreciated.
    • That's certainly an avenue worth exploring. It's a shame when somebody's driving record suffers because of what is essentially an "administrative" offence. Unfortunately there's no difference in the penalty between what happened here and somebody tanking it at 120 on the M1 simply declining to name the driver in order to avoid the (almost inevitable) ban for that offence.   As well as that he may be asked whether he has any unspent convictions in (say) the past five years and whatever the position with his licence he must answer "yes" to that. Whilst penalty points become spent when they cease to have an effect (i.e. after three years) the accompanying endorsement is not spent until five years have elapsed. The problem I think the OP may face is that it is often the employer's insurers who set the conditions and they may not be easily swayed.
    • Would it be an option to appeal to the company looking to employ you, explaining the situation (why you have points on your licence) and highlighting that the index offence wasn’t committed by you, and now you are more aware of the need for company policies tracking drivers, to protect the other company staff?
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Did the victim co-operate as far as reasonably practicable in assisting the Police to bring his assailants to Justice?

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Hi all,


Three years ago I've been assaulted in Central London by a group of over 5 persons resulting in important injuries and lost of earnings. The assault took place in streets where I used to work as a self-employed.Immediatly after the assault due I lost memory and while someone (complice of my offenders) lied to me saying that he was a witness and that I was assaulted only by one person. I didn't want to make my complaint immediately in the streets where I work (and surrounded by my offenders friends/complices interfering with my conversation with the Police officer who came few minutes later after the assault) but wanted first to go to hospital then after this to make my complaint at a Police station.


I arrived at the Hospital arround 11.30pm in emergency but was able to see a doctor only at about 7.00am. After my consultation at the hospital I went directly (despite of beeing sick and tired) to the Police station closer to where the assault happened. However, the police officer I met didn't take my complaint properly, was minimising the facts, refused to take a picture of my injuries and was unprofessional. As that time I still suffering from memory lost I said in my complaint (as I was wrongly told) that there was only one offender. Few days later when I better recovered my memory about what happened I made request to amend my complaint and attempt another interview for this purpose in the same Police station with this time two others Police officers.


Presently, after a period of two years sickness as directs results of this assault I made a compensation at Criminal Injuries Compensation Authorities (CICA) but this last rejected my claim saying that I did not co-operate with the Police.


I made an appeal to my claim and my case is going to be examinated at the HM Courts & Tribunals Service.


My offenders first goal was apparently to take over my small business.

But since I've been assaulted by my offenders I face regularly harassment, intimidations, etc from these lasts in order to prevent me to make further complaints.


The issue to be decided by the Courts is : "Did the appelant co-operate as far as reasonably practicable in assisting the Police to bring his assailants to Justice?"


Also I would like to know if there is no law article I could use in support of my appeal.


Thanks in advance for your help.

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