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craigten

Npower dispute for four years - what now? SAR?

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Hi all,

I have a friend who is even more determined than me when it comes to disputes.

He has been in dispute with npower for over four years and has been passed from pillar to post.

 

Because he’s been promised refunds / compensation, etc during some of the phone calls he’s had with them,

I’ve offered to help him issue a SAR to them but I was wondering if this can be done via email to save time?

 

Also, once he’s got his evidence, do you think he should just skip the ‘customer service team’ and go straight to the top?

 

Thank you in advance,

B

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Npower's website has a pdf about using your personal information, it says you can email an SAR. Google 'npower how to submit an sar'.

 

 

 

HB


Illegitimi non carborundum

 

 

 

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Brilliant, thank you.

Anyone know any of the top people at npower / have their contact details?

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