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Rail passengers to benefit from ‘one-click’ compensation

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Rail passengers to benefit from ‘one-click’ compensation


Simple one-click' automated claims systems, available via smartphones and smartcard registration, will make compensation claims easier for customers.


-- new government measures to require train operators to make compensation claims easier for customers


-- increased use of technology to help inform passengers they are entitled to claim


--government working with companies to ensure more consistency across network as figures show compensation paid at record levels


New rules making it easier for rail passengers to claim compensation for delays and disruption have been announced today (1 October 2018).


READ MORE HERE: https://www.gov.uk/government/news/rail-passengers-to-benefit-from-one-click-compensation

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