Parking Eye ANPR PCN - Paid on app but used wrong registration

[Martyn1984]

Hi all,

 

Just after some advise as this may be a bit different to other people cases.

 

Today I received a Parking Eye "Parking Charge Notice".

It's my car which my wife drove to take me to hospital, she paid using the Pay By Phone app,

however she entered her cars registration by mistake.

I worry she done this again the following day also!

 

I've appealed and sent a copy of our proof (screenshot with incorrect registration on it) but now I'm wondering should I of come here first before quickly rushing into an appeal?

 

1 Date of the infringement - 13/09/2018

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] - 27/09/2018

 

3 Date received - 01/10/2018

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] NO

 

5 Is there any photographic evidence of the event? YES

 

6 Have you appealed? {y/n?] YES

 

APPEAL

- I have received a Parking Charge Notice for my car, which my wife was driving at the time taking me to hospital.

We made payment using the Pay By Phone app, and once I received this letter have only realised that payment was made however it was made for our other car (*OTHER REG*) as my wife has often used her car to make payments as she has been to the hospital a lot recently (as I’m sure you can check by her registration).

 

Unfortunately this has been a simple error and I attach proof that the payment was made and you'll be able to confirm this as her car *OTHER REG* did not enter the hospital car park on this day.

 

Have you had a response? [Y/N?] NO

 

7 Who is the parking company? Parking EYE

 

8. Where exactly [carpark name and town] - Sunderland Royal Hospital

Edited October 1, 2018 by dx100uk
format

[dx100uk]

there are lots of wrong reg threads here

as long as you have proof of payment etc then they would be pretty stupid to take this further.

[brassnecked]

If PE did do court on this,, proof of payment would kill it as the wrong REG is de minimis, a trifle there was no "Actual" loss for PE to claim over you paid end of.

[FTMDave]

As DX and brassnecked have said, you paid so you're legally in the right.

 

Just don't expect PE to see it that way. They'll reject your appeal - otherwise how would they make money?! Then they'll send you various threatening letters.

 

But be assured that if they were so stupid as to do court the judge would give them a right kicking.

[ericsbrother]

Dont tell them who was driving or why. it will only mean that they will resend the demand to your wife.

However, if she id up to taking the weight on her shoulders it may well be a good move. You can still argue the rest later.

They will ahve a record of a payment for the other car so you can use the GDPR to get a copy of that as a SAR. That will double sink their claim that you were wrong so you must pay.