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Hi, I run a small retail operation, bricks and locks building...,

I am disputing the bill Britisg Gas have sent me,

they said it's a smart meter and up to date, it still doesn;t seem right..

 

One of the last letters have threatened with bailiff or coming in to change the meter,

how heavy are they on this stuff?

Need I worry till I can try sort it out with them?

How long do they normally take to take action?

Edited by dx100uk
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how much is owed and for how long have you been in arrears and they have been chasing.

 

yes they will send bailiffs ...well people to fit a pre payment meter?

 

why do you think its wrong?

it this the 1st letter?


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Well,

my business is registered in London, and that's where all my mail goes too, and I am in Yorkshire.

They have not been sending me letters.

They should have been forwarding them.

 

The amount seems extremely high for the duration I have been there.

 

what will happen

- will they send someone to just change the meter or will they try seize goods too?

Thanks.

Edited by dx100uk
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Who should have been fwding letters?

 

what does the letter you indicate bailiffs actually say

Sca it up to pdf

Read upload

 

Meter fitters with a warrant just fit pp meters - they are not bailiffs


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Hi -

 

It says in outline.

 

We still haven't received payment from you, so in the next 14 days we are going to visit your premises to collect the money you owe plus £75 to cover the cost of the visit.

You need to call us to pay the amount in full.

 

WHAT HAPPENS NEXT:

 

If we don't receiev payment during the visit we will apply to the court for a legal warrant, thids means we can enter your premises at any time and disconnect your electrical supply.

 

Etc..

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scan the letter please


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Seems to me that you just need all of the data for the shop usage.

 

Have you asked BG for all of the meter readings, from the point your business was responsible up to the current date ?

 

Have you asked for statements for say the last year ?

 

Have you asked for a breakdown calculation of the bill ?

 

Have you offered BG an amount to cover the usage you believe is correct ?

 

Suspect what happens, is that if you fail to negotiate repayment based on usage, is that they will give you notice of the supply being cut off.


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As is a business you either need to pay or come to some agreement with them.

They intend to apply for a Warrant to enter and they will disconnect your supply if this happens.

Reconnection will then become very expensive.

 

Why do you think the bills are excessive, do you have something to compare them with before the smart meter was fitted?

 

Have you checked to see how much electric you use every 24 hours and/or does the smart meter give you an indication of use?

 

Do you know what rates you are being charged, do you have a contract or are you subject to deemed rates?

Edited by dx100uk
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so no mention of bailiffs at all

just a £75 charge if they do have to progress things.


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so no mention of bailiffs at all

just a £75 charge if they do have to progress things.

 

 

 

 

That's the sort of standard charge if the likes of Resolvecall get involved.


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so no mention of bailiffs at all

just a £75 charge if they do have to progress things.

 

 

So they can cut me off completely or will it just change the meter to a pay as you go?

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For business, they will cut off your supply.


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Is there not a chance that as you have a Smart Meter they can do this remotely?


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Is there not a chance that as you have a Smart Meter they can do this remotely?

 

 

Just had a phone call from guy in shop, they come today, a guy on his own... asked for the boss... I was not in of course and he has left a letter asking me to call.

 

 

 

I need to call BG to try sort this... what should I say, I just want them too consider my issue that the amount seems too high...

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ring them now

business gas were very good to me a few years back when we had issues and they were wrong too.

get a meter reading before you ring.

 

don't sit on it and ignore them

that's why you are in this mess now


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I called them and they said I can do a few things, take a reading and 24 hours again and pass it to them... Or pay up.

 

Doesn't really help, I asked about the guy who come to see me and they said it was a preliminary chat about getting this sorted, not to turn off power, they will write to me first befoe they plan to do that.. So no not yet.

 

I might see if they will agree to a lower amount and pay it?

 

Do businesses have higher rates per unit?

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How much per unit are you paying?


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How much per unit are you paying?

 

 

I am unsire.

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They have given you an opportunity to engage with them which you don't seem to want to do.

 

Putting it harshly if you refuse to engage or pay they will take you to Court and don't doubt will win.

 

After that and in line with other Utility Co's they will transfer it to the High Court for enforcement.

 

High Court Enforcement Agents have the authority (it is sealed within the Writ) to force entry if necessary and they will empty your premises of any stock or other assets.

 

Did you ever sign a contract with BG?

The pricing will be contained within that.

If you do not have a contract they are allowed to charge out of contract rates or they will deem you to have a contract with them.

 

In both instances you will be paying considerably more than agreed rates.

Did you think to check the meter readings as they have suggested?

Edited by dx100uk
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Hi.. This is a business issie.

 

I have been refusing to pay the sum British Gas have asked for as it was not reflective of what I have used and they had me on a non contract basis..

 

I used U SWITCH to switch supplier and am now in contract with this supplier, I have signed it... I was not in contract with British Gas.

 

A court date was issued which is in a few weeks time - for BG to come and disconnect...

 

But can they disconnect if I am now in contract with another suppier?

 

I never signed anything with BG.

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You were not in contract with BG ?

 

When was this debt accrued and who was supplying your Gas previous to your new supplier ?

 

Is this supply to a commercial property ?

 

Can you define " they had me on a non contract basis "

 

Andy

 

Thread merged...please keep to one thread per same issue.


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last occupier with BG so a deemed contract

- all legal. BG, like all other suppliers will put you on a high tariff until you agree a contract with them or someone else.

 

If you have properly switched to another supplier they cant cut you off for the debt but they can send in the bailiffs.

 

Just applying to go elsewhere isnt the same as having a new contract but a judeg wont be that sympathetic to BG if you can show that you can pay the debt once you know exactly what it is you are being charged for.

 

So stop moaning about how unfair thinsgs are and sort out the actual true bill and offer to pay that, even if it is on a rip off tariff as long as it is correct that is that until you are fully contracted elsewhere.

 

They may try and stop the migration and then you will ahve something to complain about but not if you owe them money before you move

Edited by dx100uk
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They will send bailiffs?

 

Surely they will have to apply to send bailiffs in?

 

How long can that process take?

Edited by dx100uk
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