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lisadp1970

5 days on and no payment from salvage company for my car

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Hi

 

Not sure this is the correct place to post this so apologies if not.

 

I arranged for my car to be collected for scrap through a company called removemycar.co.uk, who are rated very highly.

A local salvage company contacted me and arranged to collect the vehicle on the Friday (14th) and the payment of £148 would be transferred to my bank the same day by BACS.

 

When the car was collected the man left a receipt also stating on it the price and how it was to be paid and advised that once he was back with the car the payment would be processed.

 

No payment has been made yet and all I'm getting is excuse after excuse. First it was "the payment went through on Friday by BACS" Called my bank to check on Monday and they couldn't see any payment waiting to go into my account.

Called them back "oh the girl who does the payments is off sick today but it will be done by instant transfer tomorrow (Tuesday)" so they obviosly lied to me about it being paid on friday

Tuesday came no payment by the end of the day.

Spoke to them today, "oh we've been having problems today but it will definitely be getting paid into your account within the next hour" as of yet nothings gone in and so it goes on.

 

How would I pursue this if my worst fears are correct and they're trying to pull a fast one and not pay me?

I have the email from the removemycar website confirming the amount to be paid, plus the receipt from the salvage company, but who do I go to to chase my money?

 

Feeling very annoyed by it all as the salvage company has great reviews yet for some reason are just taking me for a mug

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Id be more worried about a scrappage certificate

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