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Trouble with Budget Insurance and Breakdown Cover ** Refunded+Compensation**

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Just to let people know about the trouble I have had with budget insurance.

 

I took out van insurance with them in May this year, as well as the insurance I took out break down cover.

 

This month I had purchased a new van , when I tried changing the insurance over to my new van Budget wanted to double my premiums even thou through an online comparison site they were quoting £20 cheaper than I was paying.

When I queried this they said that was for new customers and not for existing customers and they would not budge.

 

I decided to cancel the insurance and has to pay £50 cancellation fee as well as £48 for the break down cover as this was non refundable.

 

I raised a formal complaint with them and they did refund the cancellation fee but they will not refund the £48 breakdown cover, so I am now paying for breakdown cover that I cannot use and cannot transfer.

 

Hope this helps some one else

 

JJ

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Well dont pay it

Go elsewhere


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

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please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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I had to pay the £48 and the cancellation fee otherwise they wouldn't cancel the insurance.

 

They wouldn't refund the £48 breakdown cover as they said 'it is in our terms and conditions' it has left a bitter taste in my mouth, so I have written reviews on trust pilot and facebook just to warn other people.

 

JJ

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too right.

chargeback?


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Probably not as they will just point to their terms and conditions.

 

Might take it up with the FOB, might not get me anywhere but make me feel better.

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Stuff their t&cs they not enforceable

Bit like bank charges and ppi reclaiming


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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I do have their final response letter saying they won't refund it, so FOS first and see what they say.

 

JJ

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Gave them one last chance to back down and they wont, so sent all the details of the FOS and see what they think about it.

 

Also emailed rip off Britain to see if they would be interested.

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Took my complaint to the FOS, and budget have agreed to refund the money paid for the breakdown cover plus some more for the inconvenience.

 

So I am happy with this.

 

JJ

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well done


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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