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    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 3 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies
    • The FSA has announced large fines against DB UK Bank Limited (trading as DB Mortgages) - DeutscheBank and also against Redstone for their unfair treatment of their customers.
      Please see the links below for summaries and full details from the FSA website.
      It is now completely clear that any arrears charges which exceed actual administrative costs are unfair and therefore unlawful.
      Furthemore, irresponsible lending practices are also unfair and unlawful.
      Additionally there are other unfair practices including unarranged counsellor visits - even if they have been attempted.
      You are entitled to refuse counsellor visits and not incur any charges.
      Any charges for counsellor visits must not seek to make profits. The cost of the visits must be passed on to you at cost price.
      We are hearing stories of people being charged for counsellor visits for which there is no evidence that they were even attempted.
      It is clear that some mortgage lenders are trying to cheat you out of your money.
      You should ascertain how much has been taken from you and claim it back. The chances of winning are better than 90%. It is highly likely that the lender will attempt to avoid court action and offer you back your money.
      However, you should ensure that you receive a proper rate of interest and this means that you should be seeking at least restitutionary damages - which would be much higher than the statutory 8%.
      Furthermore, you should assess whether the paying of demands for unlawful excessive charges has also out you further into arrears and if this has caused you further penalties in terms of extra interest or any other prejudice. This should be claimed as well.
      If excessive unlawful charges have resulted in your credit file being affected, then you should take this into account also when working out exactly what you want by way of remedy from the lender.
      You should consult others on these forums when considering any offer.
      You must not make any complaint through the Ombudsman. your time will be wasted, you will wait up to 2 yrs and there will be a minimal 8% award of interest and no account will be taken of any other damage you have suffered.
      You must make your complaint through the County Court for a rapid and effective remedy.

      http://www.fsa.gov.uk/pages/Library/Communication/PR/2010/120.shtml
      http://www.fsa.gov.uk/pubs/final/redstone.pdf
      http://www.fsa.gov.uk/pubs/final/db_uk.pdf
       
      http://www.fsa.gov.uk/pages/consumerinformation/firmnews/2011/db_mortgages.shtml
      Do you have a mortage arears claim to make? Then post your story on the forum here
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      • 0 replies
Berian1708

Gladstone Solicitors & Spring Parking Ltd PCN

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I live in an apartment building which comes with a parking space.

One day my parking permit was not displayed as it had fallen off my dashboard of my car so a Parking Charge Notice (PCN) was found on my screen.

 

I emailed the company, Spring Parking Ltd, to inform them that the permit had simply fallen on the floor of my car.

Their response was that it is my responsibility to ensure it is displayed and that the PCN still applied.

However, I never heard anything further from them about this.

 

I subsequently had the same issue occur but as they never followed up on the first instance I didn't email them again.

 

I then started to get letters from a claims company with the usual "this is what's due but if you pay within XX days it will be reduced".

 

I have had these sort of letters previously when I had a dispute regarding an NCP car park and eventually they stopped and never heard anything again.

 

However, in this instance I have now received a solicitors letter from Gladstone Solicitors (attached).

Another resident advises that I should ignore it as it is private land and Spring Parking can't enforce the PCN anyway.

Receiving the letter from a solicitors has raised doubt in my mind of my position. They want £155.

 

My daughter also has had a letter from Gladstones regarding 3 PCN's she has received whilst visiting me.

Would love some advise on both instances.

 

I have also attached a photo of the signage that appears in the parking area for reference/ information.

Gladstones Parking Letter_mod.pdf

Parking Notice.jpg

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you should never ignore private PCN's.

 

please complete the below questionnaire

https://www.consumeractiongroup.co.uk/forum/showthread.php?462118-Have-you-received-a-Parking-Ticket

 

it might be better to start a separate thread and also answer the Q's for the other tickets

 

one thread per PCN .


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we will need to know a little more about your space to be certain of how to deal with this. Is it included in the lease?

 

If you rent them your LL should de able to tell you. basically most residentail parking places are included in the lease so you ahve what is called supremacy fo contract. that means the space is treated as your property and no parking co, managing agent or even the freeholder can tell you waht to do. the latter will need to vary the lease, the others can get lost.

 

Now this is inconvenient for the parking co as they cont make money if they cnat invent reasosn to chisel you for your cash and as they are clearly members of a trade association called the ICO that is owned by Will and John, a pair of solicitors who have a company called Gladstones, the parking co is encouraged to think they can do what they like.

 

When we see the piccies we can comment on the value of their signs as well.

Edited by honeybee13
Paras and typos

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Thanks ericsbrother. I'll check out what the rental agreement says. The parking area is supposed to have a control barrier and we all have fobs to gain entry but the barrier has been broken ever since I have been there (3 years).

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thread tidied


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

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letter is just a begging letter as Gladstones are also the IPC in another frock and are just bigging it up to look good in front of their members.

 

Content is stock letter and not applicable.

 

A good solicitor has an eye for detail and mental acuity.

 

Will and John fail that particular test.

Edited by dx100uk
spacing

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If the control barrier and fobs worked there would be no need for a Parking Cowboy.


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Hi

Based on the one sign you posted, your daughter would likely yave been a trespasser and as such, only the owner of the site can take action. If Gladstones tried it on in court that is a valid defence but that is by the by now.

 

 

Hopefully your lease will state that you are entitled to the use of a parking space as part of your agreement. The sign mention nothing about visitors-as in, "No Parking for visitors." Hopefully your lease will spell that out for you. Usually visitors have to display a temporary permit and I am assuming you were never given any. As for the barriers, the landowner (or agent) is responsible for them and had they been in full working order, the need for parking controls would never have been needed and as such (in my opinion) is a detriment to you.

 

 

It would help if we could see the Notice to Keeper as well as filling out the questionnaire DX mentioned in post 2. It would also help us if you give a rough clue as to where the building is so we can go on Google and see if there is anything we could use.

 

 

It's unusual for a BPA member to be using Gladstones to sue people (but not unknown). This is mainly because the parking operator is not intending to use PoFA 2012 as grounds to sue which is why we need to see the NTK (suitably redacted of course)


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Thanks silverfox1961. I'll get the NTK and attach it tomorrow. The questions I answered in a response above will help with the location.

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PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

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1 The date of infringement? 06/01/2018

 

2 Have you yet appealed to the parking company yet? [Y/N?] No. I did appeal against a previous ticket due to the fact I am resident here but they said it wasn't grounds for cancelling the ticket. However, they didn't follow it up further.

 

if you have then please post up whatever you sent and how you sent it and the date you sent it,

suitably redacted. [as a PDF- follow the upload guide

 

has there been a response?

please post it up as well, suitably redacted. [as a PDF- follow the upload guide]

 

If you haven't appealed yet - ,.........

 

have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] Yes

what date is on it 07/02/2018

Did the NTK provide photographic evidence? No

 

3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] Y

 

4 If you appealed after receiving the NTK,

did the parking company give you any information regarding the further appeals process? Didn't appeal

[it is well known that parking companies will reject any appeal whatever the circumstances]

 

5 Who is the parking company? Spring Parking Ltd

 

6. where exactly [Carpark name and town] did you park? This would provide certain confidential information.

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to follow up on the above post,

you DID appeal because any contact is construed as an appeal even if you just tell them to foxtrot oscar.

 

However, the thing they cant change is the meaning of their own sign and that is not an offer of terms for parking to the public but a prohibition and as such there cannot be a breach of something that doesnt exist (contract).

 

Gladdys know this but as they have advised their members what to put on the signs they now have to talk tough and may well have to follow this through with a court claim or they lose face.

 

Nothing to be scared of, simple defence and what usuallly happens is they try all sorts of coercion to get some money ( at this point they dont care how much!) to cover their cost because they know they are going to lose again

 

. If you dont play ball they discontinue at the last moment and hope you dont go for a cost order due to their unreasonable behaviour.

 

 

So, is it worth responding to this letter?

possibly but only if you are happy to be rude to them. ( assumption that when I say you I mean the receiver of the letters)

 

so

Dear Will and John,

I see that your are misleading the innocents again by claiming to vet their sigange but allwoing them to use any old garbage and still thin it to be a contyract. Well, we know that the signage is prohibitive and thus your clients have no cause for action

Edited by dx100uk
Spacing

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Thanks ericsbrother. Certainly looks like a good option to me.

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Just to be clear here...on their rubbish letter

Not so smart parking say the dca may issue a court claim

Ofcourse they cant

Only the owner can..smart parking..

 

What muppets!!


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Just to be clear here...on their rubbish letter

Not so smart parking say the dca may issue a court claim

Ofcourse they cant

Only the owner can..smart parking..

 

What muppets!!

 

 

 

 

Sorry pal, Spring Parking. Nothing to do with Smart Parking. Otherwise you are absolutely right.

 

 

Spring parking have also shot themselves down by insisting on any appeal (amongst other bits) that the appellant MUST supply the name and address of the driver. Oops! Assuming the appellant doesn't supply that information, I bet they would reject that appeal. Not that they will allow any appeal as it's not in their interest (money) to do so.


If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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boing..parking yes sorry


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

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