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    • Thank you for your help. I do understand and I can see how it looks to tax credits however they aren’t telling me exactly what evidence they have. When I called them last week (haven’t spoke to the compliance team since) he said there is strong evidence but didn’t say what and then asked me what doctors he uses? I said I have no idea as I don’t.   do you think I should contact them again and explain everything again and also about the universal credit claim and what they advised? Just feel I’m gonna be in the wrong no matter what I do now as it’s either do a joint claim but he ain’t here in that capacity or do a single claim but risk it being investigated again due to him using this address.
    • How much (practical, not just academic) criminal law did your two law degrees cover?   In this context, TIC : “taken into consideration”.   If they ask about the others and you admit them and ask for them to be taken into consideration, then they can’t come after you for them later, they will be disposed of at the time the specimen charge is heard.   If they don’t ask about them and you offer them, they might offer to have them TIC, or it might persuade them not to offer an administrative settlement. There is a theoretical downside to not coughing to them, though.   If TfL prosecute you for one offence and don’t ask about any TIC, then you only get prosecuted for that one. There is then the theoretical risk they could come after you (within 6 months of the offence) for any other offences committed, if they discover them. If they are TIC you are protected from this.
    • They are charging me for one use essentially i.e. being in a compulsory ticket area without a ticket. What do you mean by TIC?
    • for one use but the others are TIC?
    • Excellent. Good for you! Interesting to read that the apparent minimum for a breach is £750..... This from one of my other threads;   Take a look at Halliday v Creation Consumer Finance Limited. The claimant was awarded £750 for distress for what the court held to be a minor breach.    https://www.hempsons.co.uk/news-articles/damages-distress-awarded-breach-data-protection-act/
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    • Future Comms is a Big Con. How to get out of it. Read more at https://www.consumeractiongroup.co.uk/topic/417058-future-comms-is-a-big-con-how-to-get-out-of-it/
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      • 4 replies
    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 5 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies
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Hello hope someone can offer some advice. I brought a bike using a e voucher with halfords. I brought it for my son, but he doesn't like the one I have brought, It is brand new and boxed, as I thought he would enjoy putting together himself too.

 

I took it back to halfords and asked for a credit note/voucher so he can come in when he was ready to choose for himself, I should just add he is autistic and does not like to be rushed and likes to take he's own time on things. But It is under a week old too. They said I couldn't, as there is nothing wrong with it, I understand, but it is still in the box unbuilt and it was a surprise gift. Any help.

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sadly they are correct

unless you bought it online via their website?


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Yes was brought online as click and collect, collected in box and still in box

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then you have 14 days to return it for a full refund under CRA.

its the law


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then you have 14 days to return it for a full refund under CRA.

its the law

Does that still apply with a "Click and Collect" option though? Normally Click and Collect means that you just make a reservation online, then you have to physically go to the store to pay and pick up the item.

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Click and collect does not come under online purchases

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click normally involves actually paying for it via online methods before it can be shipped to store or allocated for collection. Not the same as a reservation so perhaps we can be told how (ie online or in store) and when it was paid for

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Halfords click and collect Is look at item, pay for it, go to nearest store, inspect and collect.

No shipping involved.

Its regarded as an extension to going into the store

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