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Hello hope someone can offer some advice. I brought a bike using a e voucher with halfords. I brought it for my son, but he doesn't like the one I have brought, It is brand new and boxed, as I thought he would enjoy putting together himself too.

 

I took it back to halfords and asked for a credit note/voucher so he can come in when he was ready to choose for himself, I should just add he is autistic and does not like to be rushed and likes to take he's own time on things. But It is under a week old too. They said I couldn't, as there is nothing wrong with it, I understand, but it is still in the box unbuilt and it was a surprise gift. Any help.

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sadly they are correct

unless you bought it online via their website?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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then you have 14 days to return it for a full refund under CRA.

its the law

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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then you have 14 days to return it for a full refund under CRA.

its the law

Does that still apply with a "Click and Collect" option though? Normally Click and Collect means that you just make a reservation online, then you have to physically go to the store to pay and pick up the item.

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click normally involves actually paying for it via online methods before it can be shipped to store or allocated for collection. Not the same as a reservation so perhaps we can be told how (ie online or in store) and when it was paid for

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Halfords click and collect Is look at item, pay for it, go to nearest store, inspect and collect.

No shipping involved.

Its regarded as an extension to going into the store

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