Jump to content


clemma

Should Halfords be partly liable for fault

style="text-align:center;"> Please note that this topic has not had any new posts for the last 468 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

In October 2016 our car (a 2006 Peugeot 407) needed work doing on the brakes.

Both rear disks (which have wheel bearings integrated in to them), rear pads and one caliper.

 

Roll on to now. We had an issue with the brake/caliper on the side that was replaced which they did sort free of charge. However, the wheel bearings on the rear drivers side are failing. This was only changed 22 months ago (and have done approx. 10,000 miles) and should have lasted up to 70,000 miles. It is not a wear and tear part. It needs replacing and will cost £154 to do so all because the bearings are integrated in to the brake disk.

 

I am really ticked off that we have to pay again for the same part when it shouldn't have failed. The disk on the left rear, and it's bearings, are still in tip top condition.

 

Halfords say they only guarantee parts for 12 months but I'm just wondering if something like this is covered by the Consumer Rights Act or if I'm just going to have to take the hit and pay out again?


:)I am not an expert, but I can give good advice about Brighthouse:)

 

Am learning more and more about DCA's too :)

 

I have no legal experience and all advice given is based on the knowledge I've gained from this site.

 

<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

Share this post


Link to post
Share on other sites

should fail again that quick!

yes I think you do have case for them to atleast give you some discount if not the whole thing free


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

Share this post


Link to post
Share on other sites

Are you sure it's combined? A quick Google shows bearings separate from discs, the bearings come in about £20

Is it possible they only did the discs last time?

Share this post


Link to post
Share on other sites

Absolutely they are integrated, yes. Paid £550 last time for the two disks,pads and one caliper. I know eBay show them separate but they're really not.

 

You possibly could force the bearings off and replace but otherwise, no. Had this argument last time :)

 

That's why I'm so annoyed they have failed as they were replaced last time along with the disks (obviously).

 

It's going in the garage on Wednesday so I'm going to have to pay up front but I'm thinking a letter/email to head office to see of i can claim some or all of the cost back.


:)I am not an expert, but I can give good advice about Brighthouse:)

 

Am learning more and more about DCA's too :)

 

I have no legal experience and all advice given is based on the knowledge I've gained from this site.

 

<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

Share this post


Link to post
Share on other sites

Its not the brake disk, it's the wheel bearings that are part and parcel of the actual disk. Honestly, they're not separate. We tried loads of garages 2 years ago and every one of them explained about the bearings and that's why the disks are pricey.

 

Thanks though :)


:)I am not an expert, but I can give good advice about Brighthouse:)

 

Am learning more and more about DCA's too :)

 

I have no legal experience and all advice given is based on the knowledge I've gained from this site.

 

<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

Share this post


Link to post
Share on other sites

:)I am not an expert, but I can give good advice about Brighthouse:)

 

Am learning more and more about DCA's too :)

 

I have no legal experience and all advice given is based on the knowledge I've gained from this site.

 

<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

Share this post


Link to post
Share on other sites

Ok, seems odd there are two different options, since they are Brembo I assume it's one of the faster versions?

Anyway with the eurocarparts discount it's only £100 for the pair, which sadly you need to do as the discs should be matched, also new pads at the same time.

Is it Brembo ones that are fitted? If so I would contact them too see what they say. Brembo are top end so should certainly last longer than you have had.

Share this post


Link to post
Share on other sites

That was just an example of what they look like. I can't remember what ones are fitted but they won't be Brembo.

 

They're not replacing both because the other one is still in great condition. You'd expect that if one fails the other would too (or at least be close to failing) but it's not. That'd also cost me in excess of £300 anyway which is unacceptable. They didn't say whether the pads will be replaced or not, but we have free brake pads for life with Halfords anyway so I'll make sure they do.


:)I am not an expert, but I can give good advice about Brighthouse:)

 

Am learning more and more about DCA's too :)

 

I have no legal experience and all advice given is based on the knowledge I've gained from this site.

 

<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

Share this post


Link to post
Share on other sites

You should Never change only one disc on an axle. They are always fitted in pairs. They may look in good condition but it's 2 years old

Halfords should not even suggest otherwise

Share this post


Link to post
Share on other sites

Oh. I can't afford both to be done so it's either I get the one done or don't have a car which isn't an option as my partner has a 12 mile commute to work.

 

I'm going to call them tomorrow and try and make sense of it.


:)I am not an expert, but I can give good advice about Brighthouse:)

 

Am learning more and more about DCA's too :)

 

I have no legal experience and all advice given is based on the knowledge I've gained from this site.

 

<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

Share this post


Link to post
Share on other sites

Is it because theyre brembo disks?


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Share this post


Link to post
Share on other sites

They're not Brembo disks. Or at least I wouldn't have thought so. That was just an example of the type of disks Halfords installed.


:)I am not an expert, but I can give good advice about Brighthouse:)

 

Am learning more and more about DCA's too :)

 

I have no legal experience and all advice given is based on the knowledge I've gained from this site.

 

<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

Share this post


Link to post
Share on other sites

Hmm. i just find it strange that a 2006 pug would have bearings like that. But then again it is a pug.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Share this post


Link to post
Share on other sites
Hmm. i just find it strange that a 2006 pug would have bearings like that. But then again it is a pug.

 

It's French. Can't do anything easy 😂


:)I am not an expert, but I can give good advice about Brighthouse:)

 

Am learning more and more about DCA's too :)

 

I have no legal experience and all advice given is based on the knowledge I've gained from this site.

 

<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

Share this post


Link to post
Share on other sites

get it fixed and trade in for a different car if you worried they might fail again for bearings

Share this post


Link to post
Share on other sites

aw lawd he's back


My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the Heart. Thank you

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...