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Tayen2

Hermes driver claims they delivered to me - Fake Signature

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To keep it short:

 

Hermes driver claims they delivered to me, even have a fake signature.

 

Yes the company I ordered from will refund, but the item is no longer available so I cannot re-order it. This is possibly the second time that the Hermes courier has done this with my parcels- I did not chase up the first time, I just accepted the refund.

 

Now, my question is..

What can I do about it?

I don't want to just accept a refund,

I don't think it is fair or right that she has taken my items and forged my signature..

and no, I don't earn a lot more than her etc.

 

I have e-mailed a complaint to Hermes, but I don't think that will get very far.

 

Is there anything that I can do legally to hold this individual responsible?

I can prove that my family and myself were out at the supposed delivery time and I don't think this parcel just got lost, as she has written and signed a fake signature.

 

(I say she as we tend to have the same Hermes delivery person and it is usually a woman.)

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send yourself a parcel with a GPS tracker in it..

prove its her

the get the police involved?


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