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    • Ho @honeybee13,     Re the account number...Phew! Thank you for that...I'm normally pretty careful in redacting stuff but, did post this very late last night and then started working on...redacting some documents 🙄......in the early hours of the morning when I couldn't sleep, which was in preparation for bringing you up to speed with everything.   Re your question: that's what spurred me on to finally join the site: npower have been in so many breaches over the years, it's mind numbing. One of their latest series of breaches even involves the Ombudsman sanctioning those breaches 👿 Here's what he said about this:-   "The other aspect is in relation to the deadlock letter. You are unhappy that this was sent to your nephew, Mr Sxxxx, but addressed to you. I did seek clarification from npower regarding this and they confirmed what I suspected. Because Mr Sxxxx has been assisting you with your complaint and is a named representative on your npower account, as he is on your account with us, npower state that he had requested information from them, including a deadlock letter. npower therefore sent the deadlock letter to Mr Sxxxx but because the deadlock letter is about your account, the deadlock letter was addressed to you. This is a reasonable explanation from npower, and I do not class this as a breach of GDPR because npower has not shared your personal data with anyone they were not meant to."    
    • Thanks, I have only raised it the once and just took the chance to ask if he'd spoken to the chap and once done, fully intended to thanks both. No, I don't want all the hassle, saying I'd pull my big girl pants up and listen to advice given on here. It was he who began to shout at me so I tried to stand my ground. I know these things can get out of hand. What happens if I need work on the panel in future and for workmen to be at that height interrupts their signal? This isn't a hypothetical question as I've had to have remedial work done in 2015, two years after install with scaffolding up to the roof line?  I really dont want grief again at a later date. Thanks for the reply. It's appreciated.
    • That's certainly an avenue worth exploring. It's a shame when somebody's driving record suffers because of what is essentially an "administrative" offence. Unfortunately there's no difference in the penalty between what happened here and somebody tanking it at 120 on the M1 simply declining to name the driver in order to avoid the (almost inevitable) ban for that offence.   As well as that he may be asked whether he has any unspent convictions in (say) the past five years and whatever the position with his licence he must answer "yes" to that. Whilst penalty points become spent when they cease to have an effect (i.e. after three years) the accompanying endorsement is not spent until five years have elapsed. The problem I think the OP may face is that it is often the employer's insurers who set the conditions and they may not be easily swayed.
    • Would it be an option to appeal to the company looking to employ you, explaining the situation (why you have points on your licence) and highlighting that the index offence wasn’t committed by you, and now you are more aware of the need for company policies tracking drivers, to protect the other company staff?
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wickit

Premier Parking windsreen PCN 22August 2012 - now Letter of claim from bwlegal [3rd july]

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Hi

As the title, I had received a letter from BWLegal dated 3rd July 2018, regarding a ticket from nearly 6 years ago; 22August 2012.

 

 

Upon recieving the ticket in 2012, in my first instance I sent the following email to 'Premier Parking Solutions'

 

On returning to my car this afternoon I found a fixed penalty notice

on my drivers side window.

This was a terrible shock to me, knowing I had purchased a ticket from

the Pay and display ticket machine.

 

once inside my car I realised the ticket I had purchased was on the center console of the car,

I can assume that upon closing my car that the Non adhesive ticket that I had purchased and placed on the dashboard had been blown off by the gust of the closing of the drivers door.

 

I have taken a photo and attached the image so you can see the purchased ticket.

 

Please take this email as a formal appeal for the issue of the parking charge number …., with the reason why charged was issued ' No Valid ticket on display'

 

After a automated reply all that time ago, I received many letters from so called debt collectors, and after reading advise online; I ignored.

 

I did think after nearly 6 year, they would have dropped the case; not so.

 

I have shot myself in foot in regards to not being driver.

 

I have since contacted BWLegal, regarding the case within the 30 days they requested.

 

I have also sent them a photo of the ticket via email, and asked for all documents of proof;

They have now replied to the email with Photos of the car and the original letter of from Premier parking;

but not any signage.

 

What would my next course of action be?

Would it be to request a CPR 31.14 by post?

 

Is there any way of finding out if they have started court procedures?

 

As I think if I can delay them a couple more weeks I would have taken them over the 6 years (Statute of limitations for civil cases).

 

Thanks in advance

Edited by wickit
Title edit

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the problem is you didn't find a fixed penalty notice.

 

a Private parking company cannot issue penalties...….

 

how did you contact BW was this by letter?

giving your present address?


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Can you post a redacted version of the letter from BW Legal. bet its not GDPR compliant and therefore you can stop them in their tracks.

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the problem is you didn't find a fixed penalty notice.

 

a Private parking company cannot issue penalties...….

 

how did you contact BW was this by letter?

giving your present address?

 

Hi

Thanks for the quick reply.

My first contact to BW was via email.

 

This was their reply

 

Good Morning



Thank you for your recent email, the contents of which have been noted on file.

Should you wish to discuss this matter via email, please confirm the following:



1.Please complete your full name



2.Please provide first line of your address



3.Please provide your postcode

 

Of which I did

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ok

id sit on your hands

 

if they don't file a claim by 22nd they are out of luck

 

its unlikely they will as the letter doesnt say will anywhere if you read it properly


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

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Now they are running out of time to start proceedings

I wouldnt suggest sitting on your hands but as you have identified yourself as the driver years ago they can chase you

 

I would be tempted to leave it a week and then state "that there was no breach of contract as you paid the prescribed fee at the time and put it to strict proof as to what condition of parking was breached and who the contract was with.

 

Further to that can you prove your client has the authority to offer contracts to the public by way of the required planning permission under the Town and Country Planning Act 2007 as you are unable to find such a consent and you cannot enter into a criminal compact.

 

That doesnt mean that they Dont have the necessary permission, just that you cant find it and if they really want to take the matter to a court claim they will have to produce evidence of planning permission along with a shed load of other stuff that they will struggle with.

 

If the parking co was premier parking ltd then they are dead and buried and BWL dont have a client. Now there are other companies with similar names so if they use the wrong name do not query this or correct them at any point

Edited by dx100uk
Spacing

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Thanks for all the advise given.

 

I had asked them to provide signage proof for the car park in question; this was end of last week,

 

They now have replied with the following...

 

 

Thank you for your recent email, the contents of which have been noted on file.



Please note that the matter is currently being queried and your file has been placed on a hold.



Confirmation of this has been sent through the post, you will be contacted in due course.

 

Does this mean now they may have now started court proceedings ?

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what exactly did you sent and how did they get your email?


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

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what exactly did you sent and how did they get your email?

 

I sent them photo proof of the ticket; this was included on the first email I sent them.

 

I made first contact with them via email when I first got the letter.

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ok take 2

 

I had asked them to provide signage proof for the car park in question; this was end of last week,

 

what did you put/ask in you email...


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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no one suggested that, they now think that you are interested in paying them if they tell you something credible but not necessarily true.

 

 

No it doesnt mean they have started proceedings and by the time they get your next written letter (STOP EMAILING THEM) they will be statute barred from taking civil action anyway.

Thanks for all the advise given.

 

I had asked them to provide signage proof for the car park in question; this was end of last week,

 

They now have replied with the following...

 

 

Thank you for your recent email, the contents of which have been noted on file.



Please note that the matter is currently being queried and your file has been placed on a hold.



Confirmation of this has been sent through the post, you will be contacted in due course.

 

Does this mean now they may have now started court proceedings ?

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ok take 2

 

I had asked them to provide signage proof for the car park in question; this was end of last week,

 

what did you put/ask in you email...

 

Many thanks for providing the photos and letter.

As stated if the letter of appeal.

'Parking at this site is only for vehicles that are parked in accordance with the site instructions, as detailed

on signage on site. This signage is clear, in excess of industry standards and clearly details any charges

that may be imposed should these restrictions be breached.'



Please could you ask your client to provide evidence of signage on the date in question.



Many Regards

 

 

Will no longer have email correspondence with them, will use recorded post from now.

:|

Edited by wickit

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don't waste money on them!

use 2nd class with free proof of posting from PO counter


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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agree with the above.

POP from the PO counter is good enough as the law says the letter is delivered after 2/3 days whether they admit or deny it.

 

anyways, you are keeping quiet at the moment and letting the clock run down.

 

Block their email address whist you are at it so they have to use the post as well.

Make sure you bounce back the emails rather than just going into spam so they know you have done this

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Does the initial letter from Bw have all the information on it as required by the GDPR article 14? If it doesn’t have the correct information pointing out your data rights then they have unlawfully processed your data which is a breach of statutory duty. You need to check the letter.

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