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banks retention periods cannot reply to sar


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i have just had a letter back saying my credit card around 2001-4 is outside of banks retention period so they cannot provide the data i asked for for my sar.

 

so i assume the ppi complaint i sent will also be declined....

 

shocking.... they are of course lying through their back teeth

 

any suggestions of how i should respond???

[sIGPIC][/sIGPIC]

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Which bank?

I've just done a ppi claim against rbos, hbos and Halifax.

Loans from 1998,2002 and 2004 plus an additional credit card I had for a year with rbos.

They took 10 days to offer me £4270 quid which was 20 quid out on the calculation help on here

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Which Bank would be helpful ?

 

The period requiring record documentation could go back many years, and banks typically only retain records for seven years (as little as two years for certain items). But depending on which Bank it has been found much longer.

 

Andy

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You had......been a long day :wink:

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your Topic please PM me a link to your thread

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well i wrote back telling them that they are obliged to retain data longer than they claim.

 

not to waste my time and provide me with the data before they run out of time in ten days

[sIGPIC][/sIGPIC]

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supplementary question for dx100uk …

 

if they do not produce any statements how do i go about getting compensation for my missold ppi which im sure i paid???

 

can i sue for a nominal amount?

 

or better still...

 

since i have evidence of the balance Lloyds transferred from the missing account to a newer account WITHOUT my permission... can i claim that balance back???

[sIGPIC][/sIGPIC]

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