Thanks for your advice, it was just a bit confusing as Barclays wrote saying these DCA's were now handling the loan on their behalf? I will continue to ignore these Arvato clowns....block their number etc. I will try pay Barclays direct my offer of reduced payment...(but after Barclays themselves admitted they would never take the matter to court because of their mistake violating cca with wrongful interest, i was half tempted to pay nothing to anyone !) Thanks again.
ignore powerless dca's
they have zero legal powers
they are not bailiffs
and stop ringing them!
simply use the old DD info you must have for Barclays and use BACS transfer from your banks interweb portal.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!