Parking eye-guest at a wedding reception Holiday Inn Southampton

[Lauren1994]

I attended a evening wedding reception at the HOLIDAY INN SOUTHAMPTON.

 

I drove around the car park twice but didn't see any signage about parking fees.

 

I parked my car and went in through the side door of the hotel which was hired out for the wedding party and guests.

 

I was very upset and shocked yesterday to receive a parking fine for £60 through the post.

 

I telephoned the HOLIDAY INN straight up and explained I was a guest to the wedding of ?? and ??, on the 14 July but she said there was nothing she could do.

 

Do I just pay it and not have a leg to stand on?

 

I have never had to deal with anything like this before so thats £60 down the drain

[Lauren1994]

For PCN's received through the post [ANPR camera capture]

 

please answer the following questions.

 

1 Date of the infringement 14.07.18

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 25.07.18

 

3 Date received 30.7.18

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] N

 

5 Is there any photographic evidence of the event? y 2 photos

 

6 Have you appealed? {y/n?] post up your appeal] N

Have you had a response? [Y/N?] post it up

 

7 Who is the parking company? Parking Eye Car Park Solutions

 

8. Where exactly [carpark name and town] HOLIDAY INN SOUTHAMPTON

 

For either option, does it say which appeals body they operate under. APPEALS DEPT, PARKING EYE, PO BOX 565, CHORLEY if appeal unsuccessful they will give details of the IAS (POPLA)

 

There are two official bodies, the BPA and the IAS. If you are unsure,

please check HERE

 

If you have received any other correspondence, please mention it here

 

 

copy the windscreen or ANPR section to your thread and answer the questions...

[Lauren1994]

Thank you. Yes it's very local to me. I am going to go there tomorrow and speak to them. If they still wont budge I am worried that the time with lapse and it will go up to £100 on 7/8/18. I don't have any debt letters come through and I am worried that they will harass me with notices etc.

[Lauren1994]

Thank you so much for all your replies and help, I've been awake most of the night worried about what happens if I don't pay, do they harass with notices etc.

 

I definitely received this letter on Monday and I have dug the envelope out and it says on the envelope DO NOT IGNORE - THIS IS NOT A CIRCULAR and there is no date postmark just a black square saying DELIVERED BY ROYAL MAIL C9 10002 and their registered address on the back of the envelope

[Lauren1994]

\o/\o/\O/\o/ You guys are brilliant and can't thank you all enough.

 

I went to the Holiday Inn today and asked for the Manager. They sent the duty manager out and I explained that I was a evening guest and honestly hand on heart did not know that I had to register my number plate. She explained, with attitude, that there are 17 signs around the car park saying about Parking Eye blur blur blur.... She also said I had to pay Parking Eye in the first instance, then appeal it through their legal process, they will contact the Holiday Inn who will then confirm I was there. I said you can confirm now as 1. their is photo evidence in their correspondence shows I was at the Holiday Inn on the evening of the wedding and 2. I have the names of bride and groom what more evidence. She kept me waiting for 20mins whilst she went and found the manager who said ON THIS OCCASION ONLY they will withdraw it but there is 17 signs around the car park and I should take more notice in future.

 

I am so happy and thank you all very very much

[Lauren1994]

So no more weddings at Holiday Inn Southampton Its suppose to be a joyous occasion not an opportunity for them to penalise thier customers who are keeping them in employment.

 

Thread title amended to include their name so others are aware.

 

Get conformation that this has been withdrawn.

 

Regards

 

Andy

Can't thank this site and people that replied enough, thank you, pheww I was so nervous BUT held my ground and preached some stuff .

I have got her name so I will email them to get it in writing.

Thank you for amending the title.

[Lauren1994]

Hi, well done for standing your ground. Hotels should most definitely be able to cancel parking tickets gained on their car park. I have done this twice, once for myself (my own son's wedding) and once for another at the same hotel. I simply forgot to register my car at reception as I started talking to some other guests.... Also a colleague who was attending a meeting at a Hilton hotel got his cancelled.

 

Thank you Ell-enn