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    • Firstly dont under any circumstances go into this as an act of punishment as a judge will pick up on it and most likely rule against you.   You are not applying for a CCJ, you are asking for the costs incurred in making the disclosure requests to be reimbursed and if they don't pay and don't defend then you can request judgement. Even then they can ask for it to be stayed so don't go thinking its a done deal.   As I have explained, work out your costs, I have kept mine low so that it doesn't suggest to a judge that anything actually costs £50 for a letter for example, as the main purpose is to get it in the system and potentially to a judgement. If they do pay up, and many will, my advice is not to cash the cheque until they send the info from the SAR and then only if your happy. If you don't get it then seek judgement and even if it goes to court you can ask the judge to increase the costs due to the extra work.   This will not be a case about GDPR etc as the judge will not make a decision on that, but it is great evidence of non compliance to take to the ICO. 
    • Hang on DX - They went to someone who deals in Compliance and someone above front line staff... Maybe this could go somewhere...
    • I think the confusion here is the process of making a claim for breach of GDPR.You should not be using a part 7 to make this type of claim or requesting any monetary value. Part 8 claim is the correct process.   Part 7 is safe and small claim track...but part 7 requires a value to be claimed...even if the court allowed it and you did attain a judgment...its consequences are irrelevant and would not set a precedent of breach of GDPR.   It must be a Part 8 ....but the risk is considerable as it would be treated as a Multi Track claim......so you are open to very high costs risks....and of the course I wont mention the fees for processing a part 8 claim.    Of course Pre Action Protocol and ADR applies to both type of claims.   Hope the above adds clarity.   Andy
    • Apologies if I'm not in the correct forum, wasn't quite sure where to put this and need a bit of advice if possible please...   Earlier this year in March we purchased airport parking through Trusted Travel.  However, instead of taking the payment, they took two payments (a duplicate payment for the same date and time etc) and we're not sure why.   Anyhow, e-mailed their customer support department as soon as this was noticed a few days after and were told they'd forward the query to their finance department who'll investigate and get back to us in 5-10 working days.   Unfortunately, we haven't heard anything back and have been e-mailing them every month since then and have not had a response.     Please can someone advise how I can proceed in retrieving this duplicate payment back?
    • I dont think its in question with regards to your signature...its whether the document has been legally executed and if its contents are legally accepted as a valid deed. questionable as to whether its a deed or a simple contract...if the latter then statute of limitations is 6 years not 12.   Also there is no dates in the header with reference to be " delivered " or any mention of being " delivered " throughout the agreement ?     And from what I can make out there is no third signature ? (the two you have blacked out are your name and signature ?)
  • Our picks

    • Future Comms is a Big Con. How to get out of it. Read more at https://www.consumeractiongroup.co.uk/topic/417058-future-comms-is-a-big-con-how-to-get-out-of-it/
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      • 4 replies
    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 5 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies
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So I currently have a mid 2014 macbook pro with 128GB . Does me fine but there are a couple of niggles 1) When I shut the lid, sometimes the battery life drains away overnight 2) Sometimes the screen just goes blank, usually fixed if I plug it in or wait a while

 

Anyway I can get a really good price on a new Macbook Air about £450 for the 128 and £550 for the 256Gb . Or for another 150 ish I think a macbook pro 128

 

Clearly I like Macs but will admit I do not use them to their potential but I am used to how they work and the keyboard layout and can just about manage to type my essays at a reasonable speed

 

Looking at the various Macbooks, I don't like the basic mac as it only has the one port so when charging you can not add anything else in, also no space for SD cards. Similar worries about the pro except it does have more ports - but I would have to spend more money to use USB connections.

 

The air however, although it has what I need, expansion capability and USB ports , feels a little old hat so really looking for impartial advice.

 

Weight is important but so is size, the mac is only 12 inches whereas the air is 13.3

 

Any thoughts


Any opinion I give is from personal experience .

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I've had an Air 128 GB for nearly two years now, never had any problems, like you I never use it to it's potential.

Just got one for my son through my work but will be paying a lot more than £450, paying in instalments. My son carries his around in a backpack weighs 2.96 pounds (1.35 kg).

I'd think £450 for one was a bargain.


 
 

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Just to be open and honest about it, the reason I can get one for so little is that I have been given a grant via DSA for a Windows laptop because my current machine has become slightly unreliable and this cost would be an upgrade to a Mac.

 

There is another option in that I buy one using my student discount from Apple and get some of the cost back but no one seems to understand if the amount quoted for the windows laptop is ex VAT


Any opinion I give is from personal experience .

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fletch,

 

I wondered why you could get one so cheap, thought it must have fallen off the back of a lorry without getting damaged.

I'm having to pay a bit more than I wanted for my son's one but it was for his 21st and I was sick of him borrowing mine :)

 

Let us know what you decide to do.


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Well things get complicated. DSA changed supplier because of an extra microphone order)and their upgrade price was crazy, it would have cost almost as much as I can buy a new air for with my student discount. Clear profiteering in my book, especially when you consider there is no VAT to pay on DSA hardware.

 

So I had two options, go back to the old supplier and hope they would honour the deal (and then probably have to buy the mic at about £40) or buy from apple direct and get £375 back.

 

So I have decided to go for the buy from Apple direct myself so the only decision is 128Gb or 256 Gb . As there is an expansion slot for an SD card I wonder if 128 is enough

 

I also get a set of beats headphones FOC


Any opinion I give is from personal experience .

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Finally got it sorted and back to microlink . Their upgrade is cheaper than I could but even with student discount although I will miss out on the Beats headphones but i will survive.

 

Just holding fire now as there are rumours of a new Mac Air in Sept but I might just go for it anyway


Any opinion I give is from personal experience .

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Thanks for letting us know, I'm sitting here thinking I've had this one over a year and don't even know how to turn the brightness down !!!


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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When that happens to me.... Thank god for Google


Any opinion I give is from personal experience .

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Thanks for letting us know, I'm sitting here thinking I've had this one over a year and don't even know how to turn the brightness down !!!

 

 

 

 

Lump hammer does the trick!


Please consider making a small donation to help keep this site running

 

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Lump hammer does the trick!

 

:thumb:


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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