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The Financial Conduct Authority publishes Approach to Consumers paper, alongside Discussion Paper on Duty of Care

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The Financial Conduct Authority (FCA) has today outlined the measures it will take to protect consumers and sets out when and how the organisation takes action.* The Approach to Consumers document published today sits alongside a new discussion paper on a Duty of Care and taken together are intended to ensure there are no gaps in protection for consumers in the financial sector.



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