Jump to content

Letter to TSB ignored ***Settled with Compensation***

Please note that this topic has not had any new posts for the last 782 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Following the TSB website issues back in April


I wrote a letter requesting to close my Classic Plus Account,

this letter was never acknowledged!


even providing valid reasons why I want to close the account,


in the end I withdrew all funds out and transfered to my main account with another bank, so the TSB balance stands at zero


I have made several complaints to TSB online,

all i recieve is a bog standard letter every so often saying please bear with us as we are dealing with your complaint


one letter from TSB i received had another customers letter included!! how shoddy!!


Its now July and ive decided to pursue my issues through the Financial Ombudsman Service who apparently can close the TSB on my behalf


Its a shoddy, badly run bank, which I have lost all faith in, and from my experience couldnt care less about me from the way Ive been treated

Link to post
Share on other sites

No bank cares about their customers, otherwise they wouldn't have bankrupted the country!



They are a necessary evil, and I change my bank as often as my car insurance if you're not happy then you can vote with your feet, that's our perogative.



If they have had 8 weeks in which to address/rectify your complaint, then you're doing the right thing by escalating it.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!



Link to post
Share on other sites
  • 3 weeks later...

TSB website issues & poor telephone service, update.

With the assistance of the Financial Ombudsman Service, a compensation cheque has arrived in the post for £150.00

Link to post
Share on other sites

well done thread title updated








please consider a small donation to keep us here

please don't hit Quote...just type we know what we said earlier..


DCA's view debtors as suckers, marks and mugs


NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..


If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 



Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...