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Currys fail to deliver fridge freezer

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My new fridge freezer was due for delivery yesterday, but the delivery guy said that he noticed that it was broken as he was about to take it off the van.

 

He said that he would order another one and that it would be delivered today.

 

However, this morning I recieved a phone call from currys saying that this new Samsung freedge freezer is also damaged and that they will order another one, and that they will deliver this on Friday.

 

I told them that the fridge freezer that I was supposed to get yesterday was broken, to which they said that this one is also broken. I have to say that I do not believe them, but said that this was okay, but if they fail to deliver on Friday then I will cancel.

 

The only reason I did not cancel today is that John Lewis does not have any Samsung fridge freezers of the same type and price in stock, but this is not giving me any confidence in currys. I am also lucky in that I am on sickness benefits or else I would have had to take three days off work.

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Nothing yet, I saw some similar posts so I thought that I should mention my experience.

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