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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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do I have a chance?


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Hello all,

Over the past four years I've been charged about £500 for going over an agreed overdraft limit - sometimes it was for one day, other times a week and never more than a few pounds over - I was charged between £25 and £35 every time.

I did agree to an overdraft limit, and at the end of the day it was my fault I went over( I was often waiting for cheques to clear, wages to be paid etc etc).

Do I have a right to claim?

thanks

Chris.

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Guest littlesally

Yes, is the short answer

 

It does not cost the banks £28 + when you go overdrawn. The banks are not allowed to profit from this, so can only charge what it costs them. As they refuse to say the real cost, you can claim all of it back. No-one disputes it costs something, but until they say the cost, they have to pay out.

The banks would rather pay out to the few (relatively speaking) than disclose the true amount as then they would have to stick with that charge for everyone, not just those claiming.

Remember to stick to your time table, keep your thread up to date as it will help others and read the threads.

Goodluck,

Sally

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What Sally said :)

 

Also, please start a thread in the section relevant to your bank, you will get any help you need there.

 

Please please read the FAQs before you begin the process so that you thoroughly understand it.

 

Best of luck

  • Haha 1

PLEASE READ THE FAQ's

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Thanks.

I'm opening a new account today and have drafted a letter to my current bank.

I'd love to start a thread in the relevant section for my bank, but I don't know how to - I've tried but just get completely lost! - it took me ages to find FAQ's(clicking on faq didn't seem to work).

I'll persevere so as to keep people up to date with my claim.

thanks again,

Chris

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Hi chris i would post a link but you haven't said which bank it is so here is a list of all the banks forums we have pick yours and click on 'Start Thread' to start your own thread. http://www.consumeractiongroup.co.uk/forum/bank-action-group-against/ Also to look at the FAQs click on the link in my signature. If at any time you get lost scroll to the top of any screen and click on the large CAG logo in the right hand corner, then scroll down to see every forum on the site.

  • Haha 1

Ex CAG helper ^_^

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